Director of Operations

Position: Director of Operations

Company Name: AiLO Logistics

FLSA Status for Employee: Exempt

Position Type: Full-Time, Travel is Required!

Location: Kansas, MO or Houston / Dallas, TX

Salary Range: $115,000 -$125,000 (annually)

Formerly known as AJR Trucking, AiLO Logistics is redefining the future of logistics. Our rebrand represents more than a new name - it signals a strategic transformation rooted in innovation, technology, and excellence. As the logistics industry rapidly evolves to meet new customer expectations, AiLO is leading the charge by integrating artificial intelligence, automation, and data-driven efficiency into every aspect of our operations.

Our new identity embodies our commitment to adaptability, sustainability, and operational excellence. At AiLO Logistics, we are building the future of transportation—smart, efficient, and people-focused.

Position Summary:

The primary responsibility of the Director of Operations is to understand Fleet, Terminal Managers, and drivers’ needs according to the job duties. Manage and develop relationships with the drivers, and maintain fleet to increase overall driver productivity, and retention. With your experience and talents, you will be able to coach, mentor & lead our team of high-performing professionals to be efficient, productive, and effective. This position works closely with drivers, customers, and other company departments to ensure company objectives are met. This is a salaried exempt position. All duties and tasks are understood to be a part of the described position but not limited to business travel and drivetime.

In addition to improving transportation methods and systems, the Director of Operations will manage and oversees all regions as well as supervise mid-level managers and logistics specialists which include personnel evaluations, resolving staff issues and leading conferences, seminars, and meetings. The following detailed Requirements, Responsibilities, Professional Skills, and Competencies apply.

Essential Job Functions & Responsibilities:

• Manage multiple terminal P&L's to ensure financial health of each contract.
• Recruit and retain qualified drivers and employees to meet company objectives.
• Oversee all corporate safety and security requirements, including applicable state and federal laws; implement changes as needed to maintain compliance.
• Lead a team and coach them to a high level of performance, including working with contracted drivers as well as terminal staff.
• Strong leadership skills, comprehensive hands-on knowledge, and the ability to approach business from a creative point of view.
• Develop a strong working relationship with all postal personal throughout all contracts to ensure we are providing the highest level.
• Ensure that all DRO's are fully implemented and running smoothly according to USPS requirements.
• Work with team to provide detailed analytics for all contracts to ensure optimal profitability and optimization.
• Create budgets, monitor costs, and make formal presentations.
• Checks the effectiveness of daily routing activities to ensure all established key performance indicators (KPI) goals are met.
• Develop strategies to improve retention & morale.
• Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods.
• Executes management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Manages labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies.
• Ensure full compliance for all payroll and safety platforms including TMW Software participation.
• Oversees the proper selection, purchase, and utilization of company assets.
• Drive time to cover routes or Transport equipment.
• Frequent Traveling to location, or conferences business related.

Professional Skills:

• Ability to read, comprehends, write, and speak English.
• Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Capable of writing reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Demonstrate knowledge of spreadsheet software and Word, and ability to learn company technology software and programs.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Successfully engage and lead individual and team discussions and meetings.
• Apply all relevant policies in a consistent, timely and objective manner.
• Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively.
• Work in a disciplined manner and capable of following established procedures, practices and complying with local, state and federal regulations.
• Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures on time.

Competencies:

• Proficient problem solver, independent and adaptive to a fast-paced business environment.
• Ability to use computer and software applications (i.e., word processing, spreadsheet, etc.).
• Willingness to work variable schedule and weekends when needed.
• Ability to handle multiple projects and tasks.
• Ability to listen and speak professionally.
• Previous transportation management experience preferred.
• Knowledge of FMCSA and DOT regulations.
• Manage and prioritize multiple tasks in a fast-paced, service-driven environment.
• Possess customer service-related experience.
• Ability to work in potentially stressful situations.
• Strong verbal and written communication skills.
• Must possess strong problem-solving skills.
• Travel is required 60% of the time to all other terminals/domiciles.

Benefits:

• Employer Paid Medical, Dental, and Vision coverage.
• Company-provided cell phone & laptop.
• Life Insurance coverage.
• 401(k) retirement plan.
• Vacation and Sick Pay.
• Employee Assistance Programs.
• Excellent opportunities for career advancement within a fast-growing, innovation-driven logistics company.

Join AiLO Logistics:

This is an exciting opportunity to shape the future of an evolving logistics leader. The ideal candidate is a visionary operator with a passion for innovation, teamwork, and results. If you are ready to help lead AiLO Logistics into its next chapter of growth, we invite you to apply and join our journey toward redefining excellence in logistics.

Our vision at AiLO is to be a leading logistics solutions provider, known for our commitment to sustainability, innovation, and customer service excellence. We aspire to revolutionize the logistics sector by setting new standards in environmental responsibility, operational efficiency, and customer satisfaction. Through continuous improvement and a forward-thinking approach, we strive to meet the evolving needs of global trade while preserving our planet for future generations.