Medical Assistant/Phlebotomist”
Job Responsibilities:
- Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
- Deliver an exceptional patient experience, and help patients prepare for their provider visit
- Obtain vital signs, chief complaints and review medications
- Deliver patient screenings per protocols
- Order supplies and stock exam rooms
- Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies
- Ensure exam rooms are clean, safe, and ready for patient visits
- Under direction of an RN, provider and/or protocol, provide telephonic support to patients
- Under direction of an RN or Provider, offer MA appropriate “visits,” such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
- Perform waived laboratory testing
- Schedule diagnostic testing
- Apply or assist with the application of durable medical equipment
- Participate in care team meetings to discuss patient care and clinic operations
- Other duties, as assigned
Skills:
- 2+ years in a Medical Assistant role
- CPR Certification required
- Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement
- EMR experience and proficiency required
- 2+ years of experience working with geriatric patients is preferred
- Phlebotomy Technician Certification preferred
- Strong communication skills and customer service orientation
- Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
Education/Experience:
- High School Diploma, certified Medical Assistants, Phlebotomy Technician Certification preferred.
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