Warehouse Supervisor

Company Overview

Headquartered in Glen Mills, Pennsylvania, Golden Waffles (f.k.a. Golden Malted) is the largest supplier of waffle irons and waffle mix to the hospitality and foodservice industry. The Company provides a comprehensive turnkey waffle program consisting of mixes, toppings, and flavorings along with waffle iron equipment and related maintenance to over 40,000 customer locations throughout North America. The Company's renowned irons and mixes have been used in leading restaurants, hotels, colleges, corporate environments, and theme parks for over 85 years.

As a complete B2B2C solution provider for the waffle category, the Company enables customers the ability to offer their guests a consistently high-quality, delicious product at high margins without the typical obstacles associated with serving waffles. Golden Waffles’ well-established geographic footprint provides coast to coast coverage in the U.S. and a global distribution partner network that can service customers across the U.S. and in ~45 countries.

Golden Waffles employs ~270 associates with a geographically dispersed route delivery team of ~115. Over 80 distribution centers are located across the United States along with a waffle iron manufacturing and refurbishment center in South Bend, Indiana to ensure prompt distribution to all customers. 

 Job Summary

The Warehouse Supervisor is responsible for overseeing all aspects of our warehouse operations, including inventory management, receiving, storing, and shipping products in a timely and efficient manner.

  Essential Duties and Responsibilities

1. Supervise and coordinate daily warehouse activities, including receiving, storing, and shipping products.
2. Ensure accurate and efficient inventory management by conducting regular cycle counts and reconciling discrepancies.
3. Maintain a clean, safe, and organized warehouse environment in compliance with company policies and regulatory requirements.
4. Hire, train, coach, and mentor warehouse staff to ensure optimal performance and productivity.
5. Monitor and enforce workplace safety protocols to prevent accidents and injuries.
6. Collaborate with the route sales team to ensure seamless operations and timely order fulfillment.
7. Utilize existing technology tools to track inventory levels and streamline processes.
8. Identify opportunities for process improvements and cost savings initiatives.
9. Prepare and analyze reports on warehouse performance metrics, such as inventory accuracy, on-time delivery, and labor productivity.
10. Assist with special projects and initiatives as assigned by management.

Position Requirements

1. High School Diploma/GED or equivalent.
2. Strong leadership abilities with the capacity to inspire and motivate teams to achieve results.
3. Solid analytical and problem-solving skills, with the ability to proactively identify problems and propose and execute solutions.
4. Knowledge of industry regulations, and compliance requirements.
5. Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
6. Experience with ERP systems, warehouse management systems (WMS), and transportation management systems (TMS) is desirable.
7. Preferred experience implementing Six Sigma practices.
8. Ability to bend, lift (up to 60 lbs.), climb, stretch, reach, and walk throughout the day.
9. Ability to operate a forklift safely with training.
10. Ability to use a computer to track inventory.