Sr Manager, Strategic Sourcing

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Technology category on the Procurement team within the Finance Division, reporting to the Director, Strategic Sourcing, Technology Procurement.

• Procurement is among the fastest growing professions in the world.  You will be responsible for a team of Technology Procurement professionals which drive long-term cost reductions and improve supplier performance through development and implementation of robust category strategies.

What you'll do

• Embodies American Airlines leadership attributes and models the behaviors of Caring, Collaboration, Development, Results and Future.
• Lead and mentor a team of Technology Procurement Professionals overseeing technology spend categories such as hardware, software, infrastructure, and services suppliers, ensuring optimal team performance and ongoing skill development.
• Manage the full supplier lifecycle, including sourcing, procurement, negotiations, contract management, and supplier performance evaluation.
• Develop, implement, and track comprehensive category strategies grounded in deep market analysis and aligned with company and stakeholder priorities; deliver and communicate measurable year-over-year cost reductions and working capital improvements to all levels of management, including Officer-level stakeholders.
• Build and maintain strong relationships with supplier executive teams and internal stakeholders, facilitate regular dialogue and business reviews to affirm expectations, review objectives and key results, and drive accountability for problem-solving and solution implementation.
• Define and oversee cross-supplier performance management and governance structures, ensuring high standards of supplier accountability and continuous improvement.
• Conduct supplier spend and consumption analytics in partnership with Finance to identify sourcing optimization opportunities, including contract consolidation and restructuring.
• Research and interpret the technology marketplace to understand supplier and market characteristics, identify sourcing trends, and uncover new opportunities for value creation.
• Conduct supplier due diligence using scorecards, annual reviews, reporting metrics, dashboards, and financial analysis to ensure robust evaluation and effective risk management. Lead Quarterly Business Reviews focused on SLAs to drive supplier accountability, proactively identify improvement opportunities, and monitor progress throughout the contractual period.
• Manage supplier performance by addressing conflict resolution, escalation, and resolution procedures promptly and effectively, ensuring issues are resolved and continuous improvement is maintained.
• Support compliance audits regarding contractual adherence and collaborate with internal stakeholders and business units to develop ongoing entitlement controls.
• Partner with Legal and Sourcing/Procurement teams throughout the supplier lifecycle to ensure robust contract operations and governance.
• Build strong partnerships and engagement with both existing and new strategic suppliers to enable high-quality, efficient support for internal stakeholders and business units.
• Champion continuous improvement initiatives to enhance quality, efficiency, and cost savings across all sourcing activities.
• Foster a high-performing team by providing regular, meaningful feedback, supporting ongoing development and skill enhancement, and building leadership bench strength and a robust talent pipeline.
• Leader will ensure adherence to department policies, company legal requirements, corporate ethics and business standards and Resource Approval Policy (RAP) compliance.

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training
• 10 years of relevant experience in Supply Chain, Finance, Economics, Business Administration, Computer Science, Information Systems Management, or other related field
• Experience leading a Strategic Sourcing team with direct reports

Preferred Qualifications - Education & Prior Job Experience

• Post-graduate degree in relevant field or equivalent experience/training
• 12+ years of relevant experience in Procurement
• 5+ years of experience leading Strategic Sourcing team(s) with direct reports

Skills, Licenses & Certifications

• Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders, and suppliers to produce strong results.
• Ability to demonstrate leadership skills with the ability to manage multiple tasks and effectively lead those in their span of care.
• Ability to lead teams to develop and implement effective category strategies.
• Skills in negotiation, contract management, and driving supplier performance.
• Strong analytical thinking and strategic problem-solving skills.
• Strong process analysis/development skills.
• Ability and willingness to travel extensively throughout the Domestic and International network.
• Knowledge of Coupa or other procurement related sourcing tools and systems.

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.