Production Lead

Job Description

Job Description

Title: Production Lead
Location: Coppell, TX
Job Type: Full-Time, In-Office (5 days/week)
Rate/Salary: Competitive, with Bonus Eligible
About the Company
HumCap’s client is seeking an experienced Production Lead to support daily production operations and drive team success. This is a highly visible, hands-on role that plays a key part in meeting productivity, quality, and customer expectations

The Opportunity
HumCap’s client is seeking an experienced Production Lead to their team.

Position Summary :
Empowers the success of designated teams. Provides oversight and leadership to ensure KPIs, Customer expectations and requirements are met or exceeded. Spends approximately 80 percent of time with production employees on the floor to accomplish deliverables. May manage multiple Team Success Partners at levels below level III.

Essential Responsibilities :
• Monitors productivity of personnel to ensure outlined goal and targets are met.
• Ability to lead kitting operations that support a mix of real‑time, project‑based, and planned fulfillment workflows across multiple customer teams.
• Assists in monitoring inventory levels and available materials to support production and report shortages immediately to Manager.
• Monitors work schedules of assigned teams, ensuring accurate time reporting and addresses inefficiencies or misuse of time.
• Reports workplace or equipment issues as needed to the Manager.
• Trains and cross-trains personnel to provide areas of growth and advancement.
• Attends periodic meetings with Managers as needed.
• Motivates and instructs Teams daily.
• Meets Production goals daily.
• Completes performance metrics/KPI reports including any additional reporting metrics as required.
• Leads special projects as assigned.
• Ensures continuous product flow in area.
• Escalates daily headcount needs to Manager to ensure daily and weekly goals are met without waste.
• Addresses misconduct and ensures Company policies and procedures are followed.
• Coaches and counsels for improvements and to alleviate deficiencies.
• Engages Manager and Human Resources as necessary.
• Resolves issues and escalates complex issues to the correct teams.
• Aligns team in support of high standards for quality, safety and security.
• Looks for ways to continuously improve processes and escalates to the Manager for approval.
• Collaborates with other departments to resolve production issues.
• Ensures equipment and line setup is completed timely to set the Team up for success daily.
• Conducts start of day/end of day meetings with assigned teams.
• Conducts personnel performance reviews as necessary.
• Works with internal and external partners/vendors to ensure materials are available for production as needed.
• Demonstrates professionalism in conduct and presentation.

Skills and Specifications Required:
• Completion of a High school diploma or equivalent
• Minimum of one year of related experience or training; or equivalent combination of education and experience.
• Combination of experience, direct reports, performance and departmental function may determine level.
• Experience using work appropriate enterprise systems
• Ability to read and interpret documents such as client requirements, work instructions and procedures
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work with and be proficient with Microsoft 365 software and various other office equipment
• Ability to write and complete routine reports and correspondence
• Ability to read and interpret documents such as client requirements, instructions and procedures
• Ability to add, subtract, multiply and divide in all units of measure
• Ability to effectively use problem solving skills in standardized situations

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a warehouse environment that may or may not be climate-controlled. This role routinely uses standard office equipment as well as manual warehouse equipment.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear, walk, and stand 80% of time. Reviews information on a computer for periods of time as well as perform repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard. Ability to work in non-climate-controlled environments. The employee may be required to occasionally lift and/or move up to 30 pounds.