Field Manager
Job Description
Job Description
Field Manager Location : Dallas, TX (Full-Time)
Position Summary Lead a dynamic technician team in delivering exceptional residential and commercial home services. Provide hands-on coaching, optimize operations, and drive sales growth through performance monitoring and strategic oversight. Ideal for proven leaders passionate about building high-performing teams and elevating customer experiences. Why Join Us?- High-Impact Leadership : Shape team success and operational excellence in a fast-growing environment.
- Career Growth : Access training, coaching, and advancement opportunities.
- Competitive Rewards : Lucrative performance incentives tied to sales and efficiency metrics.
- Supportive Culture : Join a collaborative, values-driven team focused on accountability and innovation.
- Team Supervision : Conduct ride-alongs, real-time coaching, and performance reviews; enforce SOPs, safety, and ETAs.
- Operations Optimization : Manage schedules, tools/equipment readiness, and job execution to minimize inefficiencies.
- Sales & Customer Focus : Guide upselling, handle objections, and track metrics (e.g., close rates, average ticket) for revenue growth.
- Commercial/Insulation Management : Research opportunities, secure projects, and oversee execution for profitability.
- Fleet Oversight : Monitor vehicle maintenance and usage to ensure reliability.
- Weekly Leadership : Host meetings, analyze results, and report KPIs to sales director.
- Development : Foster team culture through training, accountability, and ongoing support.
- 3+ years in field leadership (home services), with proven technician coaching and sales guidance.
- Strong knowledge of residential/commercial operations, safety (OSHA), and CRM tools (e.g., Workiz).
- Excellent communication, problem-solving, and organizational skills.
- Valid driver's license with clean record; flexible for evenings/weekends.
- Physically able: Lift 50+ lbs, climb ladders/attics, work in varied conditions.
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