COMPASS PROGRAM MANAGER

Position Title: COMPASS PROGRAM MANAGER

Salary: Experienced

Pay Grade: 17

Other Forms of Compensation:

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. 

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary

At Compass Group USA, you will be part of a team that values collaboration and inclusion while driving bold projects to success. As a Program Manager , you will have the chance to work with a diverse group of professionals and contribute to innovative solutions that set industry standards!

• Function as the main connection for requests for assistance and serve as the initial contact for incoming requests.
• Ensure strict adherence to Service Level Agreements.
• Track project progress meticulously, maintain the tracker, and assist the Director in driving timelines.
• Lead communication efforts, including monthly business summaries, quarterly healthcare updates, innovation updates, meeting minutes, and event tracking.
• Maintain brand strategy and assist with RFP responses in collaboration with the sales team.
• Develop and maintain content for the website, including playbooks and marketing materials.
• Lead subject matter expert forums and guideline committees.
• Proofread and format documentation to ensure detailed presentation.
• Source necessary information and materials to support projects.
• Conduct feedback forums on CoE programs to gather insights.
• Build detailed reports and proposals.
• primary point of contact for requests for assistance and serve as the initial point of Advocate for the Center of Excellence and serve as a liaison different sectors.
• Keep the teams informed about relevant webinars, seminars, and other educational opportunities.
• Research industry and company guidelines to ensure compliance and standard methodologies.
• Assist with the creation of white paper documentation.

• Intermediate proficiency in MS Word, Excel, and PowerPoint.
• High proficiency in Outlook and calendar management.
• Strong project management skills with a proven track record of successful implementations.
• Outstanding oral and written communication skills.
• Ability to multitask and maintain strong interpersonal skills.
• Capable of working independently while ensuring effective communication with the team.
• Adaptable to changes in the work environment and able to handle challenging deadlines.
• Currently enrolled in a recognized accounting program or holding an administrative assistant certificate or other business-related qualifications.

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1461899

ESFM

Brandy Wilson