Assistant Manager

This is a ground floor opportunity of which you will be a very important part! We would like you to participate in the development of this project with great growth potential!

We are looking for someone who is high-energy, diligent and detail oriented, someone who loves cheese and takes pleasure in extraordinary customer service.

Responsibilities

• Support and often lead daily operations, lead and mentor a driven team, provide coaching and performance feedback
• Ensure that customers have a fantastic experience, help them select cheeses, give recommendations based on their taste preferences and their lifestyle
• Foster a positive customer-driven work environment in line with A Cheese Affair’s culture
• Develop understanding and familiarity with our cheeses, their flavor and consistency, their pairings and their origins
• Maintain excellent product display, and cut, wrap and present them well
• Maintain excellent stock levels, be aware of the freshness and qualiy of our stock, and watch shrinkage closely
• Opening and closing duties, cash register management, maintain excellent store cleanliness
• Enforce health, safety and sanitation protocols for handling cheese, other refigerated products, wine, beer, and in general other groceries
• Follow sales metrics, customer feedback, labor costs, help with all promotional activities
• Support scheduling, time-off requests and other HR related tasks

Who You Are

• You are excited to help make this gourmet cheese shop a local Houston hotspot
• Have a passion for cheese, artisan food and the culinary gratification of our customers and our community
• Pro-active promoting customer service, team leadership and mentoring roles, and growing a healthy business
• You are a self-starter with great communication skills and a good attitude
• Organized, detail-oriented, sound inventory and financial oversight skills
• Comfortable with the physical aspects of the role: standing, lifting heavier cheeses, and working a long day
• Flexibility for weekends, holidays, and variable retail hours
• Excited about a ground floor opportunity in a growing industry

In your application

• Resume
• References
• A brief explanation of what you are ideally looking for professionally in the upcoming years
• Optional: Link to your LinkedIn profile