Technical Sales Support II
Technical Sales Support Specialist (HVAC)
The Technical Sales Support Specialist provides critical support to the Parts and National Accounts teams by managing rework programs, coordinating parts logistics, and maintaining accurate product and serial number data. This role requires strong HVAC technical knowledge, excellent organizational skills, and the ability to manage multiple follow-ups while ensuring accurate tracking and communication across teams and customers. LOCATION: Richardson, TX 75080HOURS: 8:00am to 5:00pm M-Th / WFH Fridays
POSITION: Contract
PAY RANGE: $25.00 hour Key Responsibilities
- Provide technical sales support with a strong focus on HVAC products and systems
- Manage and support rework programs, ensuring accurate tracking and timely completion
- Serve as a liaison between Parts, National Accounts (NAS), and other internal teams
- Collect and consolidate data from Parts teams and NAS into a master shared database
- Maintain and update shared Excel spreadsheets containing serial numbers, product details, kit tracking status, and related information
- Coordinate shipping of parts and rework kits, including tracking and follow-up
- Communicate with customers regarding part shipments, rework status, and updates
- Ensure accurate documentation and timely follow-up on open items
- Identify and resolve data discrepancies and process gaps
Required Qualifications
- HVAC technical experience strongly preferred
- Excel skills are required- must be able to format and be comfortable within the system
- Proven experience in technical sales support, parts support, or related roles
- Strong organizational and time-management skills with attention to detail
- Excellent follow-up and communication skills
- Intermediate Excel skills required, including:
- Formatting spreadsheets
- Data entry and maintenance
Recommended Jobs
ACTIVITY AIDE/COORDINATOR -PRN
Responsibilities Activity Aide/Coordinator Opportunity - PRN West Oaks Hospital has provided psychiatric care to the Houston area and surrounding communities for over four decades. Our 176-…
Independent Sales Representative (1099) - Dallas, TX
L&R is the largest distributor and the 6th largest purchaser of cosmetics in the United States. We now distribute over 40,000 items (cosmetics, toys, school supplies, hosiery, hair accessories, OTC, …
Busser
Overview Text “BACON” to 25000 to schedule an interview! Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our…
Backend Software Engineer
Job Responsibilities: Collaborate with cross-functional teams and partners to design and build scalable backend services and APIs. Help partners integrate their apps/services on to Client's fam…
Senior US Tax Associate - Cayman Islands (Big 4 Firm)
Our Big 4 client is looking for a Senior US Tax Associate to join its Cayman-based team, advising and delivering complex US tax compliance work for global financial services clients - including insur…
Registered Professional Land Surveyor
Registered Professional Land Surveyor Job Overview: Colony Ridge Development LLC is seeking a Registered Professional Land Surveyor to join our Land Development team in our New Caney, TX office…
Mortgage Banker
Mortgage Banker Morgan Stanley has earned a worldwide reputation for the excellence of its advice and execution in financial markets. With offices in more than 41 countries, the firm is truly …
Customer Service Representative
Job Summary Berryman Chemical is seeking a dedicated and professional Customer Service Representative (CSR) to join our team in The Woodlands, TX. The CSR will act as a primary point of contact fo…
Onsite Services Supervisor
Job Responsibilities: Safety Oversight: Continuously monitor employee safety and ensure compliance with all company safety policies. Time and Attendance Management: Approve PTO, manage attendan…
Senior Programme Manager
Responsibilities Candidates can look forward to regular client contact, a role in business development and proposal writing/methodology creation, and a Assisting senior consultants; Providing legal…