Hotel Sales Coordinator
We are seeking a detail-oriented and experienced Hotel Sales Coordinator to support our sales team in achieving revenue goals and delivering outstanding guest experiences.
The Sales Coordinator will be responsible for managing group bookings, preparing proposals and contracts, maintaining accurate sales records, and ensuring smooth coordination between clients and internal departments. This role requires a hospitality professional who understands the dynamics of hotel sales and can provide exceptional support to both the sales team and our valued clients.
Key Responsibilities:
- Assist the Director of Sales with daily operations, reporting, and administrative tasks.
- Handle group booking requests from inquiry to contract, including preparing banquet event orders (BEOs), agreements, and confirmations.
- Prepare proposals, contracts, invoices, and ensure compliance with brand and company standards.
- Maintain and update the sales database/CRM with leads, prospects, and client information.
- Generate weekly and monthly sales reports for management review.
- Coordinate site visits, client meetings, and follow-ups with potential accounts.
- Work closely with front desk, reservations, housekeeping, and food & beverage to ensure flawless execution of group stays and events.
- Support sales initiatives, marketing campaigns, and community/business outreach programs.
- Build strong relationships with repeat clients and corporate accounts to maximize revenue opportunities.
Job Requirements:
Education & Experience:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
- 2–4 years of hotel sales, catering sales, or event coordination experience required
- Familiarity with hotel property management and sales systems (e.g., Opera, Delphi, SalesPro, or similar).
Skills & Competencies:
- Strong organizational and multitasking skills with exceptional attention to detail.
- Excellent written and verbal communication skills, with a professional, client-focused approach.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Ability to manage multiple priorities in a fast-paced hospitality environment.
- Team-oriented with strong problem-solving and relationship-building skills.
- Flexible schedule to accommodate occasional evening or weekend business needs.
Why to join us!
- Work in a supportive and collaborative environment focused on growth and excellence.
- Opportunities for advancement within portfolio of properties.
- Competitive salary, performance incentives, and comprehensive benefits package.
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