IT Data Analyst

Position: Data Analyst - IT IV
Location: Houston, Texas
Duration: Contract
Job ID: 178492

Job Overview:
We are seeking a Senior Data Analyst to lead the development of dashboards and analytics solutions that empower business users to make data-driven decisions. This role will focus heavily on building high-quality Power BI dashboards using data from modern cloud-based sources, including UDH data sources, DynamoDB, Postgres, and application observability tools such as RUM and APM platforms. The ideal candidate will act as a trusted analytics partner, owning metrics end-to-end, shaping data standards, and translating complex technical and behavioral data into clear business insights.

Responsibilities:

• Design, build, and own Power BI dashboards and reports for business, product, and operational stakeholders.
• Partner with stakeholders to define KPIs and translate business questions into scalable data models and visualizations.
• Analyze and model data from UDH data sources, DynamoDB, and Postgres.
• Leverage data from AWS-hosted infrastructure to support reporting and analytical use cases.
• Incorporate Real User Monitoring (RUM) and Application Performance Monitoring (APM) data into dashboards to surface trends related to performance, reliability, and user experience.
• Build and maintain advanced DAX measures and calculations following Power BI best practices.
• Ensure dashboards are performant, maintainable, and intuitive for self-service consumption.
• Validate data accuracy, perform root cause analysis, and partner with engineering teams to resolve inconsistencies.
• Establish best practices for dashboard design, metric definitions, and documentation.
• Provide mentorship and technical guidance to other analysts, raising the overall analytics maturity of the team.

Qualifications:

• Bachelor's degree in Analytics, Data Science, Business, Computer Science, or a related field, or equivalent experience.
• 5+ years of experience in analytics, business intelligence, or data analysis roles.
• Advanced experience with Power BI, including data modeling, DAX, and Power BI Service.
• Strong SQL skills and experience querying Postgres or similar relational databases.
• Hands-on experience working with NoSQL data sources such as DynamoDB.
• Experience analyzing data in AWS-based environments.
• Ability to translate technical or behavioral data (e.g., RUM, APM) into business-relevant insights.
• Strong communication skills with the ability to present complex insights to non-technical audiences.

Preferred Qualifications:

• Experience working with UDH or unified data hub-style architectures.
• Familiarity with RUM and APM tools (e.g., application monitoring, performance metrics, latency, errors).
• Experience building dashboards for product reliability or customer experience use cases.
• Understanding of data governance, KPI standardization, and self-service analytics.
• Prior experience serving as a domain owner or analytics lead.

What Success Looks Like:

• Business and product leaders rely on your dashboards to guide decisions.
• Performance, reliability, and usage metrics are clearly defined, trusted, and widely understood.
• Dashboards effectively combine business, product, and observability data.
• You are seen as a strategic thought partner, not just a report builder.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $55 - $60/Hr

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.

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