Senior Claims Specialist

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The Texas Municipal League Intergovernmental Risk Pool, a public entity risk pool providing property, liability and workers' compensation coverages to more than 2,800 local governments in Texas, is seeking a Senior Claims Specialist .

This position may be remote within the state of Texas and requires occasional in-office work at our Austin office.

Functional Overview:

• This position performs specialized duties in the processing of member claims.

The Senior Claims Specialist Job Duties:

• Reviews member claims; reviews coverage, sets reserves, and initiates claim processes.
• Maintains records for all assigned claims
• Review petitions and Issue Reservation of Rights Letters when applicable.
• Reviews and handles litigation files.
• Communicates with attorneys regarding case evaluations; reviews attorney invoices.
• Reviews settlement proposals and prepares settlement documents.
• Reviews adjuster reports and member documentation support; reviews adjuster service invoices.
• Provides guidance for liability investigations.
• Reviews and adjusts damage assessments; prepares releases; processes payments.
• Maintains contact via telephone with members and third-party claimants regarding the status and resolution of claims; negotiates settlements.
• Assists members with claims inquiries and coverage questions.
• Performs related duties.

Knowledge and skills:

• Knowledge of liability and property claims processing principles.
• Knowledge of insurance principles.
• Knowledge of customer service principles and practices.
• Knowledge of property damage appraisal principles.
• Knowledge of computers and job-related software programs.
• Knowledge of Federal and State constitutions, codes, and case law.
• Skill in decision making and problem solving.
• Comprehensive knowledge of Employment, Land Use, and Law Enforcement claims.
• Skill in interpersonal relations and in dealing with the public.
• Skill in oral and written communication.

Minimum Qualifications:

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with five to seven years' experience or service.
• Possession of or ability to readily obtain a valid driver's license issued by the State of Texas for the type of vehicle or equipment operated.
• Texas Department of Insurance Adjuster License required.

Starting salary is dependent upon qualifications.

Benefits

This position offers a complete and comprehensive benefits package which includes:

• Major Medical, Dental, & Vision Insurance (may add qualified dependents)
• Participation in the Texas Municipal Retirement System
• 457 Deferred Compensation Plan with Roth option
• Employee Assistance Program via Deer Oaks
• Personal Financial Advisor available through TCG Financial Services
• Tuition and Professional Development Assistance
• Student Loan Repayment Assistance
• Vacation, Sick, Personal, & Holiday Paid Time Off

The Pool is an Equal Opportunity Employer.

We consider applicants for all positions without regard to race, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or handicap, or any other legally protected status.

Job Type: Full-time

Pay: From $91,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Hybrid work
• Office

Work Location: Hybrid remote in Austin, TX 78754