Front Office Medical Receptionist
Front Office Medical Receptionist – Round Rock, TX
About Central Texas Neurology Consultants- Nira Medical
CTNC is dedicated to delivering outstanding patient care in a collaborative, supportive environment. We pride ourselves on professionalism, efficiency, and compassionate service, making our clinic a trusted choice for patients in the Round Rock area.
Position Overview
We are seeking a diligent and personable Front Office Medical Receptionist to join our team in Round Rock, TX. In this role, you will be the first point of contact for our patients, playing a key part in ensuring an exceptional experience from check-in to check-out. This position is ideal for individuals who are organized, detail-oriented, and committed to patient-centered service.
Key Responsibilities
- Greet patients warmly and provide outstanding customer service in person and over the phone
- Manage patient check-in and check-out processes efficiently and accurately
- Schedule appointments, verify insurance, and collect patient information
- Assist with the completion and organization of patient forms and documents
- Maintain confidentiality of all patient records and sensitive information
- Support physicians, nurses, and other staff with administrative tasks
- Ensure the reception area is clean, organized, and welcoming
- Address patient questions or escalate needs to the appropriate staff member
Qualifications
- High school diploma or equivalent required
- Prior experience in a medical office or similar setting preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient with office software and electronic medical records (EMR) systems
- Ability to work independently and as part of a team
- Customer service oriented
Benefits
- Competitive compensation
- Comprehensive benefits package
- Supportive and team-oriented work environment
- Opportunities for career growth and development
- Paid time off
Location
Round Rock, TX
CTNC values the contributions of every team member. If you are passionate about patient care and enjoy working in a fast-paced clinical setting, we encourage you to apply.
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