Virtual Assistant

Epic Skills LLC is a premier online, instructor-led educational institute specializing in cutting-edge technology fields such as Wireless Telecommunications, Networking, Cloud, DevOps, and Security. Our mission is to equip learners with the skills, knowledge, and experience they need to thrive in the rapidly evolving tech landscape. We provide an interactive and hands-on training platform led by experienced industry leaders from top companies like AT&T, Verizon, and Microsoft. We are currently seeking a dedicated and organized Virtual Assistant to support our dynamic team in delivering high-quality education and training. The Virtual Assistant will play a crucial role in managing day-to-day operations, ensuring timely communication, assisting in course administration, and enhancing the overall learning experience for our students. This role is perfect for someone who is passionate about education and technology and is looking to contribute to a mission-driven organization that prepares individuals for successful careers in tech. Join us in making a difference in the lives of learners while working in a fast-paced and innovative environment.

Responsibilities

• Provide administrative support to the team and assist with daily operations.
• Manage communications with students, instructors, and external partners through email and messaging platforms.
• Assist in scheduling and coordinating online training sessions and webinars.
• Maintain and organize digital files, course materials, and student records.
• Prepare reports and presentations as needed to support ongoing operations.
• Monitor and respond to student inquiries promptly and professionally.
• Assist in marketing and outreach efforts to promote training programs and resources.

Requirements

• Bachelor’s degree in Business Administration, Communications, Information Technology, or a related field
• Proven experience as a Virtual Assistant or in a similar administrative role.
• Excellent communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Familiarity with online collaboration tools and platforms (e.g., Zoom, Google Workspace).
• Basic understanding of e-learning and instructional design principles is a plus.
• A passion for education and a willingness to learn about technology fields.