Client Implementation Lead

INTX Insurance Software
Austin, TX

About INTX

INTX is a complete Insurance Operating System purpose-built for specialty P&C carriers, MGAs, captives, and reinsurers. We unify policy, billing, claims, reinsurance, and reporting into a single, configurable platform, eliminating the cost, friction, and complexity of legacy core systems.

Role Overview

We are seeking a Client Implementation Lead to run client implementations from requirements gathering through go-live. You will work directly with company leadership and serve as the bridge between clients and our engineering teams.

This role is uniquely positioned at the intersection of delivery and business development — meaning you will travel not only for client workshops and go-lives, but also to industry conferences, tradeshows, and partner events where INTX builds relationships and accelerates growth.

Because INTX is growing quickly, there is clear upward mobility , including:

Implementation Team Lead

Delivery / Client Success

Sales / Partnerships (BD support, demos, events)

Client & Requirements

Lead discovery sessions with clients to capture workflows, rules, and integration needs

Translate business needs into functional specs and configuration instructions

Document processes, data requirements, and system behaviors

Implementation & Delivery

Own projects from kickoff through go-live, tracking status, risks, and dependencies

Support configuration, testing, and UAT with client stakeholders

Manage cutover planning, go-live readiness, and hypercare support

Contribute to internal playbooks, templates, and delivery standards

Cross-Functional & BD Support

Work directly with leadership, engineering, and product stakeholders

Coordinate with external partners (vendors, consultants, actuarial groups)

Travel for client meetings, tradeshows, and conferences to support sales conversations

Who Thrives Here

People who:

Enjoy client-facing work and solutioning

Want visibility and influence in a growing company

Execute well without rigid process

Want options to grow into leadership or sales/BD roles

Why INTX

Be part of a company redefining how insurance software is built and delivered

Work directly with experienced industry operators, not layers of management

Accelerate your career through exposure to clients, partners, and executives

See the immediate impact of your work in real implementations and product evolution

Travel to major industry conferences and meet MGAs, carriers, reinsurers, and consultants

Competitive compensation with room to grow as the company scales

Requirements

Must Haves

  • Bachelor’s degree (Business, Finance, MIS, or related field)
  • 2–3 years of professional experience in a Client Implementation Lead or similar role
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Experience coordinating and support projects in a client-facing role
  • Willingness to travel up to 20%

Nice to Haves

  • Experience working with software development or IT teams
  • Experience in insurance, fintech, or consulting industries
  • Experience with Microsoft Azure
  • Professional certifications (e.g., CBAP, PMP, CSM)

Benefits

INTX offers a comprehensive benefits program for eligible employees and their qualified dependents, which include medical, dental, and vision coverage, a 401(k) retirement savings plan, and generous paid time off (PTO)

Posted 2026-01-23

Recommended Jobs

Drywall Repair Sales/Service Technician

PatchitUP of West Houston
Fulshear, TX

WELCOME TO PATCHITUP - WEST HOUSTON! Are you an experienced Drywall Sales/Service Technician who takes pride in their craft? We're seeking a skilled professional who excels at drywall repair and h…

View Details
Posted 2025-08-28

Group General Counsel, Global Operations

Worley
Houston, TX

Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create v…

View Details
Posted 2026-02-27

Associate Data Scientist - Marketing

Bumble
Austin, TX

Bumble Inc. is looking for an Associate Data Scientist to join our Core Data Science team, supporting Marketing and User Acquisition (UA) measurement and insights. You’ll help uncover what drives acq…

View Details
Posted 2026-02-16

Accounts Payable Specialist (TX - Stafford)

Dough Zone USA
Stafford, TX

Job Summary The Accounts Payable Specialist will be responsible for managing the company’s full AP cycle. The job duties include but not limit to maintaining vendor records, processing AP invoic…

View Details
Posted 2026-02-25

AR/AP/Bookkeeping Clerk

Same Day Water Heaters
Dallas, TX

Our organization is growing, and we are looking to add a Bookkeeping Clerk to our Dallas office. This role interacts with all layers of our organization from customers to the owner of the company. Th…

View Details
Posted 2026-02-24

Deployment Operations Manager

Allen Control Systems
Austin, TX

Company Overview Allen Control Systems (ACS) is a cutting-edge defense startup, founded by two former Navy electrical engineers with a proven track record in robotics and software. We are developing…

View Details
Posted 2026-03-15

Lead Civil & Structural Engineer

Dynamics ATS
Houston, TX

Lead Civil & Structural Engineer   JOB-10045031   Anticipated Start Date 2/23/2026   Location Houston, TX   Type of Employment Direct Hire   Employer Info Our client is a…

View Details
Posted 2026-02-09

Senior Commercial Litigation Attorney

Mangrum Career Solutions LLC
Houston, TX

Pay: $160,000.00 - $200,000.00 per year Why This Is a Great Opportunity Join a sophisticated commercial litigation practice handling high-stakes business disputes Take on substantive respon…

View Details
Posted 2026-03-18

Accountant (Austin)

Jobot
Austin, TX

Inventory Speciaalist, fine jewelry, wholesale or retail experience This Jobot Job is hosted by: David Hyon Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your r…

View Details
Posted 2026-03-12

General Manager

Planet Fitness
Forest Hill, TX

Let’s face it – we’ve got one life to live and a lot of that life is spent working. Why not spend your time helping others in a place where you can escape judgement and just be you? Our mantra at P…

View Details
Posted 2026-01-06