Customer Service Representative II (Dallas Police)
- High school diploma or GED. EXPERIENCE:
- Three (3) years of customer service experience requiring heavy phone/public contact which involved cashiering, data entry, analyzing accounts and/or complaint resolution.
- Must have a valid driver's license with good driving record.
- Must be able to complete Criminal Justice Information Systems (CJIS) certification/credentialing upon hire.
- Must be available to work varying shifts including nights, weekends, holidays, and overtime in a twenty-four/seven (24/7) operation.
- Subject to working in inclement weather conditions.
- Must pass an intensive background investigation and drug test.
- No FELONY or CLASS A MISDEMEANOR convictions.
- No CLASS B MISDEMEANOR convictions within the last ten (10) years.
- No family violence convictions.
- Cannot currently be on deferred adjudication for any FELONY, CLASS A or CLASS B MISDEMEANOR.
- PC/data entry skills.
- Effective written communication skills.
- Spanish/English bilingual skills preferred.
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