Senior ServiceNow Architect
Job Title: Senior ServiceNow Architect
Location: Texas (Day 1 Onsite) – Open to Relocate Across the U.S.
Job Type: Long-Term Contract
Top Skills:
ServiceNow | ITSM | ITOM | CMDB | CSM | HRSD | GRC/IRM | SPM | AI Agent Studio
Job Description:
We are seeking a Senior ServiceNow Architect to lead the design, architecture, and implementation of enterprise ServiceNow solutions. The ideal candidate will have extensive experience delivering large-scale ServiceNow implementations, driving platform strategy, and building scalable solutions across multiple ServiceNow modules.
Required Skills:
- 10+ years of overall IT experience with 6+ years of ServiceNow architecture and development
- Strong expertise in ITSM, ITOM, CMDB, CSM, HRSD, GRC/IRM, and SPM
- Hands-on experience with Flow Designer, IntegrationHub, Service Catalog, Discovery, and Service Mapping
- Experience with AI Agent Studio, Now Assist, and AI-powered ServiceNow capabilities
- Strong knowledge of JavaScript, Glide API, Business Rules, Script Includes, UI Builder, and Client Scripts
- Experience designing and implementing REST/SOAP API integrations with enterprise applications
- Expertise in CMDB architecture, platform governance, performance optimization, and platform upgrades
- Strong leadership experience with architecture reviews, technical mentoring, and enterprise solution design
- Excellent communication, stakeholder management, and problem-solving skills
Preferred Skills:
- ServiceNow CSA, CAD, CIS-ITSM, CIS-ITOM, CIS-CSM, or CIS-HRSD certifications
- Experience with ITAM, FSM, SecOps, or AIOps implementations
- Experience delivering large-scale enterprise digital transformation projects
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