Manufacturing QA Manager

HumCap, Inc.
Plano, TX
MQA Manager


Essential Duties & Responsibilities
Manufacturing Quality Leadership
  • Lead and manage the Manufacturing Quality Assurance organization, including Quality Engineers, IPQC, OQC, and quality inspectors.
  • Establish manufacturing quality strategies and objectives aligned with business and customer requirements.
  • Drive a culture of quality excellence, accountability, and continuous improvement throughout the organization.
  • Monitor and improve key quality metrics including FPY, PPM, DPPM, Yield, Scrap, Rework, and COPQ.
Production Quality Management
  • Oversee in-process and outgoing quality control activities to ensure product conformity.
  • Ensure manufacturing processes comply with approved specifications, control plans, work instructions, and customer requirements.
  • Identify process risks and implement preventive measures to reduce quality escapes.
  • Review and approve inspection standards, quality checklists, and manufacturing quality procedures.
Root Cause Analysis & Corrective Actions
  • Lead root cause investigations using 8D, A3, Fishbone, 5-Why, and other problem-solving methodologies.
  • Drive effective corrective and preventive actions (CAPA) for internal, supplier, and customer quality issues.
  • Ensure timely closure and effectiveness verification of corrective actions.
New Product Introduction (NPI)
  • Partner with Engineering, Process Engineering, and Program Management teams during NPI activities.
  • Support quality readiness reviews, pilot builds, process validations, and product transfers.
  • Ensure PFMEA, Control Plans, Process Flow Diagrams, and quality documentation are completed and maintained.
  • Establish quality standards and acceptance criteria for new product launches.
Quality Systems & Compliance
  • Ensure compliance with ISO 9001, IATF 16949 (where applicable), customer-specific requirements, and internal Quality Management Systems.
  • Support internal, external, customer, and certification audits.
  • Drive audit findings to closure and maintain audit readiness.
  • Ensure product traceability, document control, and quality records management.
Data Analysis & Continuous Improvement
  • Develop and maintain quality dashboards and reporting systems.
  • Utilize SPC, MSA, Cpk, GR&R, Pareto Analysis, and statistical tools to improve process capability.
  • Lead Lean Manufacturing and Six Sigma quality improvement initiatives.
  • Drive productivity, quality, and cost reduction projects across manufacturing operations.
Customer & Cross-Functional Collaboration
  • Serve as a key escalation point for manufacturing quality concerns.
  • Work closely with Customer Quality, QPM, and Reliability teams to address customer issues and field quality concerns.
  • Participate in customer audits, business reviews, and quality meetings.
  • Collaborate with Supplier Quality teams to improve incoming quality performance and supplier corrective actions.
Team Development
  • Recruit, mentor, and develop quality professionals.
  • Establish training programs and competency development plans.
  • Conduct performance management, succession planning, and talent development activities.
Qualifications
Education
  • Bachelor's degree in Engineering, Quality Management, Manufacturing, Industrial Engineering, or a related technical field.
  • Master's degree preferred.
Experience
  • 12+ years of manufacturing quality experience in electronics, server, networking, power supply, or EMS manufacturing environments.
  • 5+ years of leadership experience managing quality teams.
  • Experience supporting high-volume assembly manufacturing operations.
  • Experience with NPI, production ramp-up, and factory startup environments preferred.
Technical Skills
  • Strong knowledge of:
    • ISO 9001
    • IATF 16949
    • Quality Management Systems (QMS)
    • APQP, PPAP, PFMEA, Control Plans
    • SPC, MSA, GR&R
    • Lean Manufacturing
    • Six Sigma
    • 8D Problem Solving
    • CAPA Processes
  • Understanding of manufacturing processes for:
    • Power Supply Units (PSU)
    • Battery Backup Units (BBU)
    • Electronics Assembly
    • SMT, Box Build, and System Integration preferred
Soft Skills
  • Strong leadership and team-building capabilities.
  • Excellent analytical and problem-solving skills.
  • Strong communication and customer-facing abilities.
  • Ability to influence cross-functional teams and senior leadership.
  • Results-oriented with a focus on operational excellence and customer satisfaction.

Preferred Qualifications
  • ASQ Certified Quality Engineer (CQE), CQM, or Six Sigma Black Belt.
  • Experience supporting hyperscale data center customers.
  • Experience leading quality functions during factory startup or greenfield manufacturing expansion.
  • Knowledge of server, networking, AI infrastructure, cloud computing, or power management products.

Posted 2026-07-18

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