Technical Program Manager
Responsibilities
- Manage Engine OEM Customers – execute development and production programs
- Technical Interface – “first line” of technical discussion with customers and internal Engineering groups.
- Grow the Business! – Explore business opportunities with current and future customers including potential adjacencies to new products and markets
- Manage customer programs, projects and relationships, regionally and globally
- “Consultant” for customer on products, systems and technical issues
- First line of technical interface with customers to understand requirements and manage bi-directional communication
- Liaison between customer and internal functional/regional groups – Product Engineering, Manufacturing, Quality, Application Engineering, etc., to manage customer requests and provide functional support
- Develop and execute customer contracts/agreements. Submit customer quote proposals / responses. Coordinate pre-quote reviews.
- Participate as requested in product development design gate reviews
- Assist in creation of internal and external product and system level FMEA’s
- Contribute to developing global service and production pricing
- Contribute to developing global and local customer strategies
- Grow the business - Identify new business opportunities
- Manage the business - Provide insight on customer forecasts/orders. Gain closure of open receivables payments as necessary
- Gather and assess customer-level technology and competitive market information
- Lead contract review prior to award and ensure adherence to agreed terms and conditions
- Develop customer program timing. Track and report program status to plan.
- Develop RASICs with customers and maintain open issues list(s) as required to drive project task completion
- Identify and rectify roadblocks for successful program completion.
- Bachelor’s degree in Mechanical/Electrical/Industrial engineering combined with business aptitude.
- Dedicated, organized professional who has a passion for finding solutions for customers
- Ability to manage complex technical systems programs through development, launch and through SOP
- Minimum three to five years performing engineering program, product or business plan development and execution. Strong knowledge and experience with Natural gas/Propane gaseous fuel engines in industrial and heavy duty on-road markets. Heavy-duty, Commercial Vehicles, or Industrial market knowledge and experience also required.
- Experience with engine controls, engine fuel systems, fuel system components, electronics, powertrain systems for Natural gas, industrial engines and their applications
- Understanding of Continuous Flow Values (CFVs), Engine Control Modules (ECMs), Mixers, Sensors and Regulators required
- Experience working with / selling to OEM level customers preferred
- Demonstrated experience with relationship building
- Demonstrated experience in business and/or technical negotiations
- Project/program management experience with large, complex technical programs
- Strong communication skills, Self-Starter, Independent thinker but a team player
- This is a full-time position with at an expected 25% international and domestic travel. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
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