Dispatcher
- Contacts drivers to dispatch and deploy staff and vehicles based on order received.
- Schedule loads while utilizing and maximizing driver hours and loaded miles.
- Prioritize orders according to urgency and importance; utilizing resources effectively to meet the priorities.
- Must be able to anticipate change and/or problems and reallocate resources efficiently.
- Manage and adjust forecasted loads based on customer needs.
- Must be able to confidently make good decisions under time constraints and take accountability for those decisions.
- Use effective listening skills to gather information and/or to identify potential problems. Escalate information when necessary to management.
- Manage and track driver logs, tickets and other documents.
- Monitor the route and status of field units to coordinate and prioritize driver schedule
- Provide Drivers with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite or related software
- Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment
- Must be self-motivated with strong attention to detail and high level of accountability
- Basic understanding of clerical procedures and systems such as record-keeping and filing
- Ability to work independently
- Oil field experience preferred
- Bilingual (Spanish) required
- Knowledge of McLeod software preferred
- High School diploma, General Education degree (GED), or equivalent
- Six months of experience in the transportation/trucking industry preferred
- Prolonged periods sitting at a desk and working on a computer, and telephone.
- Must be able to lift up to 15 pounds at times.
- Must be available to work weekends.
- Must be available to work day and night shifts.
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