Business Transformation Services Architect (Utilities)

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do:
As a Principal Enterprise Architect (Utilities), you will develop a comprehensive enterprise architecture model for Utilities customers, aligning with their industry-specific goals and transformation priorities. You will collaborate with virtual account teams (VAT) as a transformation partner, helping Utilities organizations modernize mission-critical processes such as asset management, grid operations, energy trading, customer engagement, and regulatory compliance. You will drive value realization and solution adoption and lead activities such as:

1. Guide Utilities customers through their cloud journey (with special focus on adoption and value realization), starting with Enterprise archetypes and scaling digitally across generation, transmission, distribution, and retail.

2. Provide enterprise architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that Utilities companies benefit from SAP‘s cloud qualities, including scalability, resilience, and regulatory alignment.

3. Act as the Transformation Partner for the CIO or other CxO in Utilities, driving architecture effectiveness and enabling sustainable energy transition.

4. Support adoption by identifying and mitigating technical adoption risks in Utilities operations, from outage management to customer service.

5. Enhance impact on customer’s business goals by driving value realization through solution adoption and consumption of Utilities-relevant capabilities (e.g., S/4HANA for Utilities, SAP EAM, SAP CIS).

6. Bundle customer expectations and align Utilities business goals in a tangible enterprise-level success plan to monitor and validate KPIs & value drivers—such as grid reliability, operational efficiency, and sustainability—to enable value-driven business transformation with SAP’s value framework.

7. Serve as a trusted advisor, ensuring secure, reliable, and flexible cloud environments for mission-critical Utilities processes.

8. Through governance, involve and engage relevant stakeholders across Utilities business and IT to enhance value realization, establish a common perspective on industry business goals and value drivers, and provide customer context to all teams.

9. Align Utilities customers and partners with SAP’s Clean Core strategy, accelerate BTP adoption, and promote SAP best practices tailored to Utilities.

What You Bring:

Transformation, Architectural & Solution Skills:

1. Experience delivering enterprise business transformation projects within the Utilities industry and aligning customer priorities (e.g., energy transition, regulatory compliance, digital grid, customer service modernization) with target architecture and roadmap.

2. In-depth knowledge of the SAP Solution Portfolio and Enterprise Architecture Framework (North Star) with a focus on Utilities-specific solutions.

3. Experience with Business Technology Platform components (application development, automation, data and analytics, integration, AI) and practical experience with SAP S/4HANA for Utilities and related industry solutions.

4. Strong understanding of Cloud & Clean Core Strategy, familiarity with SAP LeanIX, Signavio, and Cloud ALM.

5. Knowledge of SAP's Business AI roadmap, including identifying Utilities use cases (e.g., predictive maintenance, energy demand forecasting, customer experience) and piloting AI-driven solutions to enhance industry processes.

6. Expertise in SAP Integration and Extensibility Advisory Methodologies.

7. Understanding of SAP’s value framework, value drivers, and business case creation with e.g., VLM (SAP Value Lifecycle Manager), tailored for Utilities transformation outcomes.

Must-Have Requirements:

1. 10+ years in customer experience roles (e.g., Program Manager, Architect), with experience in end-to-end architectural design for hybrid Utilities solution landscapes.

2. Extensive knowledge of SAP Enterprise Architecture Framework and Toolset, and experience with BTP components and services such as application development, automation, data and analytics, integration, and AI capabilities in Utilities contexts.

3. Proficiency in SAP Integration and Extensibility Advisory Methodologies and Clean Core principles.

4. S/4HANA technical and/or SAP S/4HANA for Utilities application/functional knowledge/experience.

5. Excellent communication, influencing, and negotiation skills (in English) at senior management and C-levels, both within IT and across Utilities business functions.

6. Mindset for Strategic Thinking, Continuous Learning, and Business Acumen with Utilities industry context.

Nice-to-Have Requirements:

1. Knowledge of on-premise and corresponding SAP cloud solutions for Utilities.

2. Professional training and certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF) as a plus.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 200600 - 340900(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:

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Requisition ID: 436206 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 60% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid