Parts Manager
- Oversee the daily operations of the parts department.
- Assure adequate manpower and supplies are available to complete work assignments.
- Resolve issues regarding parts or manpower shortage.
- Manage all parts department functions including sales, inventory control, shipping, receiving, cycle counting, and recordkeeping.
- Ensure effective part warehouse processing, flow, and strategy.
- Develop and manage annual departmental budget.
- Monitor progress towards budgeted goals and implement cost controls or reductions as necessary.
- Monitor gross profit levels.
- Review and utilize P&L statements.
- Assess departmental performance regarding quality of service and customer satisfaction.
- Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution.
- Maintain a clean and safe work environment.
- Ensure proper safety training and standards are in place, and that safety policies and procedures are followed.
- Identify need for and implement process improvements.
- Develop marketing plans with sales and marketing departments to develop and increase parts department business.
- Contact customers to generate additional business.
- Plan and direct complete physical inventory annually.
- Establish work standards and evaluate parts department staff's performance.
- Identify, address, and implement employee development and training opportunities.
- Hire, counsel, and discharge parts department staff as necessary.
- Ability to organize and direct oneself and effectively supervise others.
- Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
- Possessing the trait of being organized or following a systematic method of performing a task.
- Ability to convince a group of people to work toward a goal.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Ability to communicate in writing clearly and concisely.
- Ability to find a solution for or to deal proactively with work-related problems.
- Ability to comprehend complex technical topics and specialized information.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers’ needs while following company procedures.
- Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
Education/Experience:
- High School Diploma or General Education Degree (GED) required, and four to ten years related experience.
- Associates or Bachelor's Degree strongly preferred.
- Some college strongly preferred. Prior experience in a parts department required.
- Prior experience in a customer service department required.
- Strong technical product knowledge required.
- Prior managerial experience required.
- Prior sales experience (retail and wholesale) required.
Computer Skills: Proficient in Microsoft Office applications (Word, Excel, Outlook). Working Conditions: Parts department environment. Parts storage area may not have air conditioning.
Recommended Jobs
Web Developer
The Junior Web Developer is responsible for designing, coding, and modifying websites and web applications according to the project's specifications. This role involves working with various programmi…
Full Time Neurology Job Houston, TX
Enterprise Medical Recruiting is assisting a sizable academic system in Houston TX to recruit a new Neurologist specializing in Headaches. This is an assistant professorship level. Opportunity d…
TRAVEL - Cath Lab Tech (746)/ MC Denton / 7A-5P (rotating call)
CALL - we are 12-15 days/month.Unit Information: (Cardiac Cath Lab)Location: Medical City DentonAddress: 3535 I35 SFloor: 1stBuilding: Main General InformationTell us about the unit(s): Number of Bed…
Egress Technician
About us: RAVN is pushing the boundaries of innovation in the aviation industry, focusing on cutting-edge technology and advanced aerospace solutions. As part of the RAVN team, you'll be at the fore…
Customer Success Specialist (SaaS/POS)
Position Type: Full-time Location: Dallas, TX; Chicago, IL Salary Range: $55K–$60K during probation; open to negotiation upon full-time conversion Job ID#: #148517 Job Description: Th…
Front End Developer
RAPP Dallas is looking for a Front End Developer to join our award-winning Technology team. WHO WE ARE: We are RAPP – world leaders in activating growth with precision and empathy at scale. …
Hospitalist PRN APP Opportunity - UT Health East Texas | Tyler, TX
Employed by The University of Texas at Tyler School of Medicine The University ofTexas at Tyler School of Medicine is seeking a PRN Advanced Practice Provider (Nurse Practitioner or Physician As…
Microsoft D365 ERP (F&O) Functional Lead, Manager Save for Later Remove job
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynami…
Senior Software Developer
We are a leading global asset management firm with over 3,000 employees across 20 offices in 15 countries; we help millions of investors around the world pursue their financial goals. We hire critical…
Operations Lead
Compensation Data Starting Pay: Company Overview With $5 billion in revenue and 3,500+ employees in the U.S. and Mexico, TBC Corporation is a leader in the mobility industry and one of North…