Leasing Associate
- Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
- Ensure the property and show units meet the Company’s standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
- Record all telephone and in-person traffic according to Company policy.
- Ensure application is completed according to Company policy.
- Ensure the lease is completed according to Company policy.
- Ensure the move-in process is completed according to Company policy.
- Ensure the renewal process is completed according to Company policy.
- Ensure the move-out process is completed according to Company policy.
- Use on-site property software to track apartment availability.
- Be knowledgeable of market trends and competitor conditions that may impact on the property’s occupancy. Prepare market survey.
- Design marketing plan and activities to drive traffic to the property.
- Complete outreach marketing and record all marketing efforts.
- Proficiency in using the internet for marketing, including Craig’s List, Google, and other search engines.
- Distribute newsletters, flyers, and resident notices.
- High school diploma or equivalent.
- 1 year experience in apartment leasing and/or sales
- Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
- Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
- Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
- Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
- Proficiency in using property management software(s), as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
- Must have basic knowledge of Fair Housing Laws
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