Express Meetings Manager
Job Description
Job Description
Description:
Job Summary
What You Will Do
- Respond quickly to client inquiries (within four business hours) and turn conversations into profitable Rooms and Catering business.
- Prepare proposals, contracts, and event materials-from menus to meeting layouts-to help planners envision successful events.
- Prospect for new business through calls, networking, research, and community events to keep the sales pipeline strong.
- Host site tours and build relationships with planners, showcasing the hotel and creating memorable first impressions.
- Coordinate event details including rooming lists, Banquet Event Orders (BEOs), and communication with operations teams to ensure flawless execution.
- Maintain strong relationships with key accounts through consistent communication, follow-ups, and occasional client entertainment.
Education & Experience
What We're Looking For
- 1-2 years of experience in event services, banquet operations, hotel sales, or marketing - because understanding how events run behind the scenes helps you sell and coordinate them effectively.
- Experience in sales, marketing, front office, or supervisory roles (preferred) - exposure to hospitality leadership and customer service makes collaboration easier across departments.
- Proficiency in Microsoft Office, Delphi is required. Hilton PEP training is a plus. Strong tech skills help you manage proposals, contracts, and event details efficiently.
- Excellent written and verbal communication skills - because building relationships with planners and internal teams is the secret sauce to successful events.
- High School diploma or equivalent required; College course work in related field is desired.
- Must have a valid driver’s license for the applicable state.
- Must be proficient with Windows operating systems
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
- Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Perform any other duties as requested by the Director of Sales.
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