Customer Service Manager - State Farm Agent Team Member
Job Description
Job Description
ROLE DESCRIPTION:
As a {{ job.name }} with {{ account.name }}, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Oversee the customer service team and daily operations.
- Develop and implement customer service policies and procedures.
- Handle escalated customer complaints and issues.
- Train and mentor customer service representatives.
QUALIFICATIONS:
- 5+ years of experience in customer service, with 2+ years in a managerial role.
- Leadership and organizational skills.
- Communication and problem-solving abilities.
Recommended Jobs
Transmission Business Performance Manager
PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 S Ave F, Johnson City, TX 78636 Hybrid Work Options Available; This position can report out of either Johnson City or Cedar Park, TX. Travel be…
Senior Account Executive - Sustainable Infrastructure
What you will do The Senior Account Executive Energy Solutions position is part of our Sustainable Infrastructure business at Johnson Controls. We are seeking a seasoned sales professional with …
Automotive Lube Tech-2209
Urgently hiring Precision Tune Auto Care is hiring experienced automotive technicians who want a busy shop. What are you looking for? Flexible hours? Being paid for the work you do? Tons of cars a…
Part Time Car Wash Attendant
We are looking for Part Time Car Wash Attendants who take pride in their work and drive customer satisfaction. If this is, you and you’re ready for your next destination then you have cruised to th…
Accounts Receivable Clerk
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALOS, we're passionate about safety and innovation,…
Supervisor Ambulatory Clinic- Oncology Services
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland wo…
Data Analytics Specialist
Job Title: Data Analytics Specialist Location: Richardson, TX Zip Code: 75082 Duration:14 Months Pay Rate: $ 63.22/hr Keyword's: #Richardsonjobs; #DataAnalyticsjobs. Start Date: Immediate Jo…
Hosts $15 hour + tips
Part Time Shifts Available 24 Diner is Hiring Hosts - immediate openings! No Late Nights! 24 Diner is looking for a passionate FOH host or hostess to join our expanding team, as we are in the …
Labor & Employment Associate Attorney
Labor & Employment Associate Attorney Location: Houston, TX Overview The Houston, TX office of a full-service AmLaw 100 firm, is actively seeking an attorney to join its Labor & Employment Pract…
NON REMOTE - Medical Call Center Scheduler
Job Description Job Description In this unique position, we are seeking a qualified candidate who has professional ophthalmology experience, Medical Call Center Scheduling experience. This pos…