HC & Insurance Operations Processing Sr Rep

NTT DATA Services
Plano, TX

Job Description
• Understand, Gathering and Prepare the requirements for Business.
• Works under supervision with internal and external teams to understand customer requirements• Ability to elaborate on the details of a project
• Collaborate with Automation Engineers, Machine Learning Engineers, Data Analysts and Business Intelligence Analyst to execute deliverables.
• Must possess technical writing, decision making, and problem-solving skills.
• Must possess strong command over English language.
• Must be flexible with working hours – may require to work in UK or US Shifts depending on the business requirement.
Skills
 Appropriate mathematical knowledge
 Strong communication and critical thinking skills Strives for professional development
 Customer focused
 Working Knowledge of (any) job associated programming languages (Python, D3, Javascript, HTML5, SQL, PowerBi, Tableau, Azure Cognitive Services, Power Platforms)

Education and ExperienceGraduates or nearing course completion

Grade 4 Job Description- In these roles you will be responsible for:
-Analyzes data, formulates conclusions and provides summary analysis for leadership
- Monitors trends and elevates issues due to data variances
- Engages end user to determine information requirements
- Interfaces with customers to set expectations regarding report availability and SLAs
- Monitors report and data availabilities and proactively communicates with customers on delayed reports/data sets
- Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions
- Regularly exercises discretion and independent judgment on business matters
- Implements work plans and schedules as assigned - Designs, drives and implements reporting to support the business
- Collaborates with other groups
- Provides feedback to help improve processes
- Monitors industry trends
Required Skills for this role include:
- University Degree
- Strong and effective communication (both written and verbal) with colleagues, business leaders, and external stakeholders including customers
- Proficient in Advanced MS Excel, SQL Server.
- Proficient in Reporting tool like Power Bi
- Creating smart & impactful PowerPoint presentations
Preferences:
- Develop/improve statistical and predictive modeling algorithms and visualization to fit the use cases.
- Experience in Advanced Excel Application and Automation reports (VBA/Visual Studio) - Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.

Posted 2025-10-18

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