Director of operations

We are a leading utilities and energy company with operations across nearly every state in the contiguous U.S. We generate, distribute, and deliver power to millions-and now we're investing deeply in AI, LLMs, and next-generation data science to power our future. Our AI & Data Science group is building an internal team focused on Agentic AI-real-world implementations of intelligent agents that augment internal teams across marketing, analytics, operations, and more. This team owns the full AI agent lifecycle: from ideation and design to deployment and governance. We're hiring two AI Engineers to join this group.

What You'll Do

• Build and implement AI agents for internal teams (e.g., chatbot for Marketing, analytics support agents, etc.)
• Work across the entire lifecycle: ideation, framework design, prompt engineering, evaluation, deployment, and governance
• Develop and manage prompt libraries for scalable use across departments
• Design strategies to mitigate hallucinations and ensure LLM reliability in enterprise settings
• Contribute to AI governance protocols, ensuring compliance, fairness, and safety
• Integrate APIs and LLMs into internal tools using Python
• Collaborate with cross-functional teams including Data Science, IT, and business stakeholders

What We're Looking For

• Experience designing or implementing AI agents or autonomous systems
• Familiarity with agent frameworks (e.g., LangChain, CrewAI, AutoGen, etc.)
• Strong experience in prompt engineering and prompt library management
• Understanding of AI hallucinations and approaches to mitigate them in real-world use cases
• Exposure to AI governance-especially around model behavior, bias, and usage policy
• Proficiency in Python (both API integration and application-level development)
• Hands-on experience with LLMs such as GPT-4, Claude, Gemini, or similar
• Bonus: Familiarity with cloud platforms (AWS, Google Cloud Platform, Azure) and MLOps workflows

For applications and inquiries, contact: [email protected]