HR Generalist

About Us

Our employees and our patients are the foundation of our success, and their dedication is what truly makes Amazing Care… AMAZING!

Founded in 2004, Amazing Care Home Health Services was built on a simple but powerful belief: when employees are supported, empowered, and valued, exceptional patient care follows. For over two decades, we’ve remained committed to creating an environment where compassion, accountability, and quality are not just values—but daily standards. 

We provide high-quality, in-home care to individuals and families, partnering closely with clinicians, caregivers, and operational teams to ensure patients receive timely, personalized support. At Amazing Care, we lead with integrity, collaboration, and a strong sense of ownership in everything we do. 

We are proud to work alongside professionals who live our ARTIE values—Accountability, Recognition, Teamwork, Integrity, and Excellence every day. 

Job Overview

We are seeking an HR Generalist who will support day-to-day human resources operations, ensuring compliance with federal and state regulations. This role partners closely with clinical and operational leadership to support workforce needs, maintain regulatory readiness, and uphold a culture of accountability, quality, and service excellence. The HR Generalist plays a critical role in onboarding and orientation execution, as well as preparing for and supporting regulatory body surveys and audits.

***This position is being offered as a Hybrid role and in order to be considered you MUST live within driving distance of our San Antonio or Dallas office locations. This role may also require some travel to branch locations and participation in on-site regulatory surveys.

Key Responsibilities

HR Operations & Employee Support

• Serve as the primary HR contact for employees and frontline leaders across assigned regions or service lines
• Provide guidance on HR policies, processes, and best practices to leaders and employees
• Maintain accurate and compliant employee records, including licensure, certifications, and required documentation
• Ensure timely processing of employee status changes, job changes, and separations

Onboarding & Orientation

• Own and execute the end-to-end onboarding process for clinical and non-clinical hires
• Ensure all pre-employment requirements are completed timely (background checks, I-9, licensure verification, health screenings, and required documentation)
• Coordinate and facilitate new hire orientation, ensuring alignment with company policies, compliance standards, and role-specific expectations
• Partner with clinical leadership to ensure clinicians are onboarded efficiently and transitioned to active caseloads as quickly as possible
• Track and monitor onboarding progress, ensuring completion of all required training, credentials, and documentation prior to patient care delivery
• Identify onboarding gaps and continuously improve processes to enhance new hire experience and reduce time-to-productivity
• Ensure onboarding and orientation processes meet regulatory and audit requirements

Compliance & Regulatory Support

• Ensure compliance with federal, state, and local employment laws and home health regulatory requirements
• Partner with clinical leadership to track and maintain required licensure, certifications, and training compliance
• Support readiness for regulatory surveys (e.g., state health departments, accrediting bodies) by conducting audits, maintaining documentation, and addressing gaps proactively
• Assist in responding to survey findings, corrective action plans, and ongoing compliance monitoring
• Maintain working knowledge of home health regulations, including Conditions of Participation (CoPs) and state-specific requirements

Talent & Workforce Support

• Partner with recruiting and hiring managers to support staffing needs and ensure seamless transition from candidate to onboarded employee
• Assist in workforce planning and tracking onboarding timelines, time-to-start, and time-to-productivity metrics
• Support training initiatives and onboarding-related education for leaders

HR Data & Reporting

• Maintain HRIS data integrity and generate reports related to compliance, onboarding metrics, and workforce data
• Conduct regular audits of personnel files, onboarding documentation, and required compliance records

Requirements

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• At least 3 years of HR experience , preferably in home health, healthcare, or a regulated environment
• Experience supporting onboarding programs and regulatory surveys or audits strongly preferred
• Knowledge of employment laws and HR practices required

Key Competencies

• Attention to Detail: Ensures accuracy in documentation, compliance tracking, and onboarding execution
• Communication Skills: Able to effectively engage and influence all levels of leadership, from frontline supervisors to senior executives
• Regulatory Knowledge: Strong understanding of HR practices and familiarity with healthcare compliance requirements
• Process Execution & Improvement: Ability to streamline onboarding and HR workflows for efficiency and compliance
• Organization & Prioritization: Manages multiple priorities in a fast-paced, field-based environment
• Confidentiality & Integrity: Maintains discretion with sensitive employee and organizational information
• Collaboration: Builds strong partnerships with clinical, operational, and corporate teams

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance options to support your overall health and well-being.

• Financial Protection: Life, disability, pet, and legal insurance options for added peace of mind.
• Paid Time Off: Generous paid time off to support work-life balance, rest, and personal needs.
• Weekly Pay: Enjoy the convenience and consistency of weekly pay.
• Supportive Work Environment: Benefits are part of a broader commitment to employee well-being within a stable and growing organization.

Why Join Us

• Make a real impact: Be part of a mission-driven organization where your work directly supports individuals and families receiving critical in-home care. Your role plays a key part in ensuring clients are connected to services quickly and accurately.
• Collaborative, people-first culture: Join a supportive, team-oriented environment that values accountability, communication, and shared success. You’ll work closely with clinical and operational leaders who are invested in doing things the right way.
• Growth and development: Amazing Care is committed to developing talent from within. You’ll have opportunities to expand your skills, take on increased responsibility, and grow your career as the organization continues to scale.
• Competitive compensation and benefits: We offer a competitive salary, comprehensive benefits, and a stable work environment within a growing healthcare organization.

Join Our Team: If you are passionate about making a difference in the lives of others and are looking for an opportunity to grow your career in recruitment, we invite you to join our team at Amazing Care. Apply today and become a part of our dedicated team of professionals committed to providing AMAZING care to our clients and communities!