Data Entry Clerk Handpiece Repair
- Enters work orders for dental and laboratory handpieces
- Reviews work orders to verify customer warranty claims
- Accurately enter data into corresponding fields within various software programs
- Completes warranty work for various vendors, specifically tracking items to ensure accuracy
- Acts as a backup to the Customer Service Representatives, by assisting with taking overflow telephone calls, at times of high call volume
- Work with Microsoft Office
- Participates in special projects and performs other duties as required. WORK EXPERIENCE:
- Previous experience in a relevant position desired
- Experience using Microsoft Office (Word, Excel) preferred.
- High School degree or equivalent required
- Ability to read, understand and perform standard procedures and work instructions
- Basic math and logic skills required
- Basic computer skills and software use (email, document prep, and spreadsheets) desired
- Travel - typically not required
- Position typically works in an office environment where environmental conditions are stable
- While performing the duties of this job, the employee routinely is required to sit for extended periods of time; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch and lift up to 15 pounds
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