Project Analyst, Revenue Management Support

***This role is based at our corporate office in Dallas, TX***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, and analytics functions! As an Analyst - RM Support, you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the GDM Projects team, reporting to Manager, RM Support, you will work on projects including analyzing and supporting the revenue management and distribution aspects of business initiatives. You will maintain standards for rate plans, rates, product sequencing, and other related processes supported by the teams associated with these areas of the business. You will also support corporate partners in building and modifying rates centrally for specific regions, brands, or globally. You will lend to identifying efficiencies and improvements in the process.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Build and quality check new offers in common reporting standard (CRS), global distribution system (GDS), and direct distribution channels.
• Manipulate SQL queries to quality check and improve quality control processes.
• Support hotel inquiries via email and ticket submission processes and document findings.
• Audit, amend, and analyze special rate plans and accounts across all distribution channels.

How you will collaborate with others:

• Work with corporate teams on special requests that impact CRS, GDS, OTA, and direct distribution channels.
• Implement objectives that support the broader Commercial Services objectives.
• Share workload with other teams when demand is high.

What deliverables you will take ownership of:

• Create training and technical documentation.
• Identify efficiencies using automation or streamlining processes.
• Collect and document requirements and design test plans.
• Facilitate testing, compile results, and communicate findings.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• One (1) year of professional experience
• Proficient in Excel (can perform complex functions) and other Microsoft Products
• Experience conducting quantitative and qualitative analysis, including synthesizing feedback, evaluating user or customer insights, or interpreting open-ended data
• Experience collaborating in team environments, contributing to shared goals and maintaining professional working relationships

It would be useful if you have:

• One (1) year of project management experience
• Five (5) years of professional experience in the travel industry, distribution systems, or technical development roles
• Experience using SQL to develop complex queries for extracting and analyzing large datasets
• Proficiency with Smartsheet, VB.NET , or VBA

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.