Transfer Program Assistant

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Position Description

Harris County Public Health has earned the 2025 Best Place for Working Parents Business Designation. About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant. Under the supervision of the Transfer Supervisor, the Transfer Program Assistant is responsible for communication with rescue groups and foster parents, promoting animals for rescue and foster, data entry, veterinary assistance, and customer service. Duties & Responsibilities:

• Responsible for handling the day-to-day administrative duties of the Foster and Rescue program.
• Maintains communications with foster homes and Rescue partners on a regular basis. Schedules and monitors the return of animals for vaccinations, recheck exams, surgery, and off-site adoption and transfer events.
• Works in conjunction with the Transfer Department veterinary technicians to manage the Foster-To-Adopt program. Responsible for ensuring animals are spayed/neutered in a timely manner and the adoption process is finalized.
• Assists Transfer Department veterinary technicians and Rescue coordinator with making sure dogs leaving with rescue are ready to go and up to date on vaccinations, microchips and all medical records have been completed correctly.
• Assists in recruiting foster homes and Rescue partners through outreach efforts. Hosts foster orientations and assists with the rescue approval process.
• Participates in various educational programs such as off-site adoption events, vaccination clinics and volunteer programs.
• Assists in the recruitment, approval, and training of foster individuals.
• Assists in maintaining foster program and Rescue program statistics and reports monthly.
• Creates marketing materials for pets going to foster, transport and/or transfer.
• Other duties as assigned, including special tasks involved in responding to an emergency event.

Harris County is an Equal Opportunity Employer If you need special services or accommodations, please call (713) 274-5445 or email [email protected]. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education :

• High School Diploma or Equivalent

Experience:

• At least six (6) months of experience in a position involving customer service, community relations, relationship building or training.
• At least six (6) months of experience in animal sheltering, animal care or animal welfare.

Computer Proficiency:

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook & Teams)

Organizational Leadership

• Understands the organizational mission
• Understands ethics and public good; is concerned with public trust
• Demonstrates respect for the opinions and beliefs of others

Collaboration

• Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
• Demonstrates a sense of responsibility for the success of the group
• Collaborates with others to improve quality and address needs

Innovation

• Ability to adapt to change

Interpersonal Abilities/Personal Characteristics

• Treats others with courtesy, sensitivity, and respect
• Behaves in an honest, fair, and ethical manner
• Assesses and recognizes own strengths and weaknesses
• Uses sound judgment
• Self-motivated
• Organizes and maintains work environment to allow for maximum productivity

Communication

• Communicates clearly and effectively, both orally and in writing

NOTE : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

Location

• 612 Canino Road, Houston, TX 77076

Hours

• Full-Time; 40 hours per week. This position requires flexibility in schedules.

Work Environment

• This job operates in a professional office environment and an animal shelter environment.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

• Will be required to bend, lift, stoop and stand for long periods of time.
• Frequent lifting of animals or materials up to 50 pounds.
• Consistently exposed to animals and animal allergens under conditions with limited alternatives available.

BENEFITS Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan. The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical
• Dental
• Vision
• Wellness
• Life Insurance
• Long-term disability
• Employee Assistance Program
• 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
• 10 county holidays plus one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement pension (TCDRS)
  • Flexible schedules (varies by department)
    • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County benefits website: