Quality Supervisor

Job Description

Job Description

Job Title

Quality Supervisor

Department

Quality

Location

100 Thermon Dr, San Marcos TX

Reports to

Quality Manager

Direct Reports

QC personnel, all shifts

Who We Are - Thermon

Thermon is a diversified technology company and a global leader in industrial process heating, temperature maintenance, environmental monitoring and temporary power distribution solutions. We deliver engineered solutions that enhance operational awareness, safety, reliability and efficiency to deliver the lowest total cost of ownership.

Thermon offers over 250 products, software and services across multiple brands, providing a range of offerings from boilers, transportation heaters, and liquid load banks to tubing bundles and heat trace. We are the silent guardians of critical infrastructure. From the relentless demands of chemical plants and the intricate networks of rail and transit to the vital pulse of power generation, we innovate solutions that ensure optimal operation, protect critical assets, and maximize efficiency.

We care deeply about the success of our customers, the well-being of our people, and the reliability of every product we design. This drives our unwavering commitment to safety and integrity in everything we do. Through collaboration , we unite a rich legacy of expertise with a trusted global team, partnering side-by-side with our customers. We transfer the warmth needed to make life work.

Overview

The Quality Supervisor manages the daily quality inspection, testing, and reporting. Supports Operations personnel and Quality Control (QC) Technicians who perform documented inspections and tests. Ensures QC provides timely feedback on product conformance to defined internal and customer criteria to ensure product is accepted by customers. Pursues robust QMS and process controls, and continual improvements.

Key Responsibilities and Accountabilities

• Collaborate with Operations, Engineers, stakeholders, and customers to confirm product conformance by assuring timely test and inspection to Customer, Product, Operations, & Quality requirements.

• Supervise, schedule, coordinate, and generally oversee QC on all shifts; assure and report results; train and develop QC personnel (inspection / test methods, metrology tools, Drawings, QMS, etc.)

• Ensure inspection / test equipment is handled properly, and hardware is maintained and calibrated; maintain a clean and safe working environment for self, subordinates, and fellow coworkers

• Approve first piece/first article inspections and validate line setup checks

• Regularly review and remain current on applicable Product, Design, Operations, and Quality documentation, and on products to prevent issues and solve problems as they arise.

• Coordinate 8D steps (particularly Containment, Root Cause Analysis, and Verification of Effectiveness); coordinate NCM/MRB activity; assist with Quality Management System implementation.

• Coordinate with Operations management to prioritize QC output to meet production deadlines.

Required Qualifications

• Bachelor's Degree, or Associate's degree in a technical field.

• 1-3 years of Quality supervision experience (with direct reports) in a production environment

• Experience in an ISO 9001 environment.

• Familiarity with Engineering drawings and specifications, and with metrology tools

Preferred Qualifications

• Experience leading or participating in internal Quality audits or ASQ certification (CQM, CQE, CQT, etc.)

• Experience in a QMS greater than ISO 9001 (e.g. IATF 16949, ISO 22163, AS9100)

• Experience in training and developing others in Quality and Inspection/Test techniques

• Understanding of ERP/MES systems, Quality production techniques (8D, FMEA, SPC), and 5S