Resident Director

PeakMade Real Estate
Austin, TX

The Resident Director (RD) plays a key leadership and community-building role in our student housing apartment complex. The RD is responsible for fostering a safe, inclusive, and engaging residential experience. The RD supports student well-being, enforces community policies, helps coordinate programming, and serves as a first point of contact for conflict resolution and after-hours issues.


What You’ll Do:

  • Build positive relationships with residents and maintain a visible presence within the community.
  • Serve as a resource and support system for residents, providing guidance and referrals as needed.
  • Promote and enforce community policies and housing guidelines to ensure a respectful living environment.
  • Respond to after-hours situations or emergencies (e.g., noise complaints, wellness checks, lockouts, minor incidents).
  • Assist with roommate conflict mediation and general resident concerns.
  • Support move-in and move-out processes, including orientations and inspections.
  • Help plan and facilitate community events or engagement activities.
  • Conduct routine walk-throughs and report maintenance or safety concerns.
  • Collaborate with property management and student housing staff on community operations.

What You'll Need:

  • Prior experience in student housing, residential life, or campus leadership preferred.
  • Strong interpersonal, conflict resolution, and communication skills.
  • Ability to remain calm and professional in high-pressure or emergency situations.
  • Reliable, approachable, and committed to creating a positive student living environment.
  • Must be able to participate in after-hours on-call rotation (if applicable).

What You’ll Get (Peak Perks):

  • Paid Parental Leave + one free year of free diapers
  • 15 Days of PTO + 2 additional “Me Days”
  • 401(k) Match
  • Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program
  • Leadership training
  • Additional rewards and recognition
  • 10 Year “Peakiversary” Trip

Who We Are:

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

Our Mindsets

  • People Matter Most
  • Do the Right Thing
  • Create Moments
  • Own It
  • Evolve
Posted 2026-04-21

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