QMHP-CS I/II Warm Line Professional

Heart of Texas Behavioral Health Network (Previously known as Heart if Texas MHMR)
Waco, TX
Provides guidance, support, resource linkage and non-judgmental listening to at-risk adolescents, parents, and caregivers.

EXAMPLE OF WORK PERFORMED
  • Provides a resource for consumers or caregivers to contact a live individual to ask questions regarding behavioral health concerns and to obtain information about accessing resources within the community and services available at HOTBHN.
  • Ensure that documentation is completed accurately and in a timely manner.
  • As a new program be open to expanding services offered and expanding scope of job duties.
  • Performs related work as required.
Experience:
Prior case management experience a plus. Must have current valid Texas driver's license and current and continued proof of liability insurance.
Education:
A bachelor's degree in psychology, social work or clinically related field.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of emotional problems and treatment approaches.
  • Ability to establish and maintain positive working relationships with consumers and colleagues.
  • Good work habits and organizational skills.
  • Familiarity with computer operation.
  • Knowledge of local community resources and ways in which to access.
  • Ability to learn about and implement trauma-informed care practices within the scope of work for the position.
  • Must have and maintain a level of general health that permits the performance of the job duties and ability to maintain regular attendance as set forth in Center policies and procedures.
Position: 771
Salary: $45,000-$52,965 DOE
Hours Mon-Fri 8am-5pm

Heart of Texas Region Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Benefits:

Employer paid Health Insurance, no copays, no deductibles, 0 cost most prescriptions*
Employer paid Dental Insurance
Employer paid Life Insurance
Employer Paid Short Term Disability
Employer Paid Employee Assistance Program
Payroll Direct Deposit
12 paid Holidays per year
Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
**Certain Requirements Apply**

Generous Paid Time Off (PTO) - begins after 3 months of full time employment

Posted 2025-08-11

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