ACCOUNTS RECEIVABLE CLERK I (BILLING AND RECEIPTS)

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Position will be open until filled.

GENERAL PURPOSE: Is efficient, courteous and possesses excellent customer service skills. Coordinates and performs a variety of cashiering functions; receives and processes payment transaction; enters, updates, and researches payment information; provides customer service to customers; balances and maintains assigned cash drawer with the ability to accurately count money transactions and performs other related duties as assigned.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Maintains an accurate cash drawer.
• Provides customer service and responds to basic payment inquiries from utility customers.
• Collects, processes, and posts customer utility payments received at the front counter including cash, checks, and money orders.
• Opens, processes and balances customer payments received by mail and/or drop box; stamps the back of all checks received.
• Processes credit bureau payments, Account Receivable payments, and/or interdepartmental billing.
• Updates, maintains, and researches payment records; monitors data for accuracy and completeness.
• Balances, maintains, and prepares assigned cash drawer for next day business.
• Maintains a clean work space.
• Performs opening duties for the cashiers as assigned.
• Any other backup duties as needed.
• Hours: Monday through Friday, 8:00 am through 5:00 pm.
• Regular and timely attendance is required.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience:

High School Diploma or equivalent; AND one-year general office experience; OR an equivalent combination of education and experience.

Required Licenses or Certifications:

• Must possess a valid Texas Driver's License.
• Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure.

Required Knowledge:

• Accounts Receivable operations, policies, and procedures
• Cash handling principles and practices.
• Basic bookkeeping principles.
• Customer service standards and protocol.
• Departmental records, reports, and documentation.

Required Skills:

• Coordinating and conducting a variety of cashiering duties.
• Processing and posting customer and/or other types of payments.
• Performing accurate data entry and updating/maintaining payment records.
• Reconciling and maintaining assigned cash drawer.
• Establishing and maintaining cooperative working relationships with other staff and utility customers.

Physical Demands / Work Environment:

• Work is performed in a standard office environment.
• Work Schedule/Hours - Mon-Fri, 8-5
• Subject to sitting for extended periods of time, standing, walking, bending, reaching, and lifting of objects up to 20 pounds.

Job postings may be withdrawn at any time at direction of the City Manager.