Retail Facility Manager

Irving Mall
Irving, TX

:

The Retail Facility Manager directs and oversees all functions of the facility, including developing and implementing policy; maintaining a safe and functional operating environmental; monitoring daily operations, preparing and managing the budget, fund expenditures marketing strategies, invoices, supplies, and vendor requirements, maintaining the facility; and retaining overall responsibility for facility and staff.

Qualifications

  • Minimum education: Bachelor' degree
  • Prior facility management
  • Ability to work nights/weekends
  • Minimum of 3 years of management
  • Risk management experience
  • Responsibilities
  • Open and close facility, Manager on Duty shifts
  • Oversees employee hiring, training, HR documentation, and evaluations
  • Maintain Policies and Procedures in all aspects of the facility
  • Scheduling and evaluation for all Junior Managers
  • Write checks as needed
  • Nightly Deposit Drop
  • Submit deposit reports, payroll reports, and any other applicable reports weekly
  • Open all mail, process bills
  • Enforce waiver policy
  • Schedule weekly manager meetings to review issues and get feedback
  • Review closing reports to ensure coupons and refund receipts are included with each closing report
  • Coordinate with the corporate office and Director of Community Relations to manage the website
  • Regularly update all facility signage, registration forms, and flyers
  • Coordinate with the corporate office to add coupons, discounts, inventory items, or other items to the system as needed
  • Count the safe daily; use the safe count form to keep track of the totals
  • Maintain Petty Cash
  • Document use of the Debit/Credit Card
  • Maintain budget
  • Provide staff with a welcoming and mutually supportive work environment
  • Handle customer service issues with discretion and professionalism
  • Ensure all staff know all products, procedures, and services to date
  • Advocate client safety and satisfaction
  • Work closely with PR firm or Director of Community Relations
  • Coordinate and track all sales and marketing strategies
  • Bring in outside corporate events
  • Drive group sales
  • Maintain relationships with influencers (schools, hospitals, corporations, etc.)
  • Maintain customer and email databases

Job Type: Full-time

Pay: From $52,500.00 per year

Benefits:

  • Employee discount
  • Paid time off

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Ability to Commute:

  • Irving, TX 75062 (Required)

Work Location: In person

Posted 2026-04-24

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