Associate - Fulfillment Operations

Job Description

Job Description

Overview

The Fulfillment Associate is responsible for transporting incoming merchandise to the correct physical location in the warehouse. They are responsible for maintaining selection or pick locations by lifting, lowering and carrying merchandise to stage primary selection locations. This role uses technology to ensure accuracy of physical location of merchandise and monitor inventory movement within the warehouse. The successful Warehouse Fulfillment Associate is self-motivated, detail oriented, and team oriented. This role reports to the Warehouse Fulfillment Manager.

Duties and Responsibilities

• Follow safety policies and procedures to ensure a safe working environment
• Follow loss prevention policies and procedures and report discrepancies to supervisor
• Proficiency with Order Management System (OMS) software
• Maintains inventory control accuracy by executing proper receiving procedures and reporting
• Process purchase orders (PO) receiving, including inspection of incoming merchandise, mis-mate inspection of each piece of footwear, tagging, and accurate putaway to bin locations (LOCS)
• Ensure accurate processing of incoming merchandise to correct physical location in warehouse
• Manages merchandise transfer activity both in and out of OMS and between internal locations
• Manages returns of defective and unordered merchandise to vendors for credit, replacement, or monetary reimbursement including non-returnable damaged items
• Provides accurate inventory reports in a timely manner as requested
• Maintain a clean work area
• Maintain a professional and courteous relationship with all associates
• Perform other miscellaneous duties assigned as per supervisors and general office instructions
• Understand and adhere to company policies

Qualifications and Requirements

• Must be at least 18 years old
• Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience
• Basic math skills, ability to count, add, and subtract numbers quickly and accurately
• Able to accurately read labels, tickets, and other merchandise documentation
• Able to identify colors, sizes, quantity, label and SKU information
• Good written and oral communication skills
• Able to self-manage positive and respectful behavior while working either independently with minimal supervision, or in a team environment
• Able to operate computer systems or handheld devices with minimal direction after receiving training
• Ability to understand, speak, and read English with sufficient proficiency to follow safety, loss prevention, and other policies, procedures, training, and instructions
• Able to be punctual for assigned shift and remain alert throughout shift
• Able to work 8 and/or 12-hour shifts at all hours including weekends and holidays; must be able to work overtime
• Able to work in anon-climate controlled environment where summer and winter temperatures can be higher or lower than outdoor temperatures
• Able to lift and carry merchandise weighing up to 50 lbs frequently throughout shift
• Able to raise and lower objects from one level to another frequently throughout shift
• Must have physical mobility to walk, stand, reach, pull, push, and bend continuously throughout shift
• Able to climb stairs and vertical ladders up to 10 ft

Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.

Cavender’s will provide reasonable accommodation for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361-2555 or visit your nearest Cavender’s store.