Cloud Engineer / Application Support Specialist Plano, TX

Job Title: Cloud Engineer / Application Support Specialist

Open Positions: 01, 02, 03

Location: Plano, TX (Local or open to relocate within Texas)
Type: W2 (No C2C)
Start Date: ASAP

Compensation

• Position 01: $55/hr on W2

• Position 02: $65/hr on W2

• Position 03: $75/hr on W2

Role Overview

We are seeking Cloud Engineers / Application Support Specialists to provide advanced-level AWS support and operational excellence for enterprise-scale applications. The ideal candidate will have hands-on experience across multiple AWS services and a strong understanding of automation, infrastructure as code, and cloud-native application support.

Key Responsibilities

• Deliver incident management and advanced operational support for the AWS platform hosting a large portfolio of applications.

• Act as the primary point of contact for developers and application teams via ticketing systems.

• Communicate effectively with both technical and non-technical users across various organizational levels.

• Utilize automation and IaC tools to improve scalability and operational efficiency.

• Continuously optimize operational processes for better reliability, performance, and security.

• Provide training and guidance to development teams for faster troubleshooting and issue resolution.

• Conduct root cause analysis on recurring issues and document permanent fixes.

• Manage and resolve events and incidents in production environments with a focus on uptime and resilience.

• Support and maintain AWS environments using best practices.

Required Skills

• Strong experience with AWS Cloud Services (minimum 3–4 required):

  • S3, EC2, VPC, EKS, ECS, CloudFormation, CloudWatch, IAM

• Proven background in Application Support and Incident Management

• Hands-on experience with automation and scripting (Python, Bash, or similar)

Preferred / Nice to Have

• EKS / Kubernetes (Container orchestration)

• Terraform (Infrastructure as Code)

• Experience in DevOps or Site Reliability Engineering (SRE) environments

Ideal Candidate Profile

• Strong analytical and troubleshooting skills in cloud-based environments

• Excellent communication and collaboration abilities

• Self-starter with a focus on operational excellence and continuous improvement

TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

🚫 Third-party recruiters, please do not reach out for this role.