Customer Service Representative
Job Description
Job Description
Job description:
We’re looking for a motivated and bilingual Customer Service / Office Support Representative to join our team! The ideal candidate will be fluent in Spanish and English , have a strong customer service mindset, and enjoy working in a fast-paced office environment.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and in-person interactions
- Demonstrate professional phone etiquette when assisting customers and internal staff
- Perform data entry tasks accurately and efficiently
- Assist with scanning, printing, and organizing invoices and other documents
- Support the sales team by answering questions, looking up item numbers, and checking product inventory
- Gain and apply basic product knowledge to better assist customers (training provided)
- Collaborate effectively with team members and maintain a positive work environment
Qualifications:
- Bilingual – fluent in both Spanish and English (required)
- Strong customer service and communication skills
- Excellent phone etiquette and attention to detail
- Proficient in basic computer skills and data entry
- Ability to multitask and prioritize in a busy office setting
- Team-oriented and dependable
Schedule:
- Monday through Friday: 7:00 a.m. – 4:30 p.m.
- Saturday: 7:00 a.m. – 1:00 p.m.
Company Description
Staff Force Personnel Services: 3560 Forest Ln, Dallas, TX 75234
Hours of application: Tuesday to Friday from 9:00 am to 1:00 pm
Company Description
Staff Force Personnel Services: 3560 Forest Ln, Dallas, TX 75234\r\nHours of application: Tuesday to Friday from 9:00 am to 1:00 pm
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