Regulatory Coordinator/Analyst

Job Description

Job Description

Description

(Greenbelt, MD or Austin, TX)

In this role, you will join the Regulatory Affairs Department, which provides regulatory, legislative, policy, and compliance counsel to JSI departments and JSI clients. Our department has nearly doubled this past year, adding more diverse expertise in federal and state communications policy and compliance – as our clients deploy more next-generation networks and connect more customers.

We are looking for leaders to drive us into the future and individuals who are prepared to do whatever it takes to create a truly exceptional client experience every day.

Key Responsibilities

This role supports several different functions:

Regulatory Reporting

• Perform daily management of JSI’s web-based regulatory tracking tool to help clients mitigate risk and stay on top of their regulatory compliance requirements. This includes managing the internal tracking team and training new team members, interfacing with any third-party vendors, and ensuring client satisfaction.
• Ensure all projects are delivered on time within the stipulated scope and budget.
• Ensure resource availability and allocation.
• Coordinate and manage relationships with internal staff and clients.
• Perform product demos to potential clients and train staff on providing demos.
• Send proposals to potential clients and onboard new clients.
• Measure project performance using appropriate project management tools.
• Perform risk management analysis to reduce project risks.
• Report and escalate to upper management as appropriate.
• Create and maintain comprehensive project documentation.
• Perform policy and compliance research using internal tools and publicly available data, especially on state telecommunications regulatory matters.
• Other duties as assigned.

Client and Business Development / Operational Excellence

• Prepare client communications, interest forms, templates, and tracking sheets.
• Manage proposal tracking system.
• Proofread and format documents and presentations for quality control.
• Monitor the Regulatory Support email account.
• Develop and maintain visual dashboards, Regulatory trackers, templates, and client pipelines.
• Update SharePoint Regulatory site
• Partner with the Vice President, Strategy & Operations Lead, Product Manager, and other leadership to drive operational excellence for the department and the company.

Qualifications

• A bachelor's degree in communications or a related field.
• Any relevant project management-related experience
• Self-starter with a great attitude.
• Strong attention to detail and analytical skills
• Enjoys interacting with internal and external clients.
• Proficiency in software programs such as Microsoft Office (Outlook, Teams, Excel, Word, and PowerPoint), SmartSheets, and Adobe Acrobat
• Strong research skills
• Excellent organizational skills and the ability to manage and prioritize assignments in a fast-paced environment.
• Excellent written and oral communications skills.
• Ability to work well with individuals across diverse teams and cultures.

Benefits

At JSI, you will have a career that is rewarding and challenging on every level of the organization.

JSI is committed to providing our employees with:

• Professional growth and development opportunities
• A diverse, dynamic, and stimulating work environment
• Educational opportunities
• A competitive salary and benefits package