Clinical Programs Manager

Rise Recovery
San Antonio, TX
Description

The Clinical Program Manager is responsible for the day-to-day administration, coordination, and supervision of the organization’s substance use IOP programming and screening and intake department. This role ensures that clinical operations are compliant, trauma-informed, person-centered, and aligned with HHSC/DSHS standards. The Program Manager supports staff scheduling, service delivery monitoring, documentation compliance, group facilitation coordination, and ensures compliance with internal and external regulations and procedures. This position will also provide direct client services when needed. This position serves as the operational lead for both the Screening and Intake and IOP team and a liaison between clinical leadership and frontline staff.

The Clinical Program Manager must actively support and demonstrate behavior consistent with Rise Recovery core values – Community, Outstanding Service, Relationship, and Empowerment – while providing enthusiastic, professional and courteous service to all who walk through our doors.

Clinical Operations

  • Manage day-to-day operations of the IOP program, including group schedules, intakes, discharges, and session coverage.
  • Coordinate counselor assignments, peer involvement, and group facilitation to ensure seamless delivery of services.
  • Monitor service delivery across in-person and telehealth platforms, resolving logistical or staffing gaps in real time.
  • Support staff in managing caseloads and transitions between levels of care (e.g., inpatient, outpatient, or MAT).
  • Collaborate with administrative and clinical teams to maintain program readiness and responsiveness.

Clinical Compliance

  • Monitor documentation for intake assessments, treatment plans, progress notes, and discharge summaries.
  • Conduct regular chart reviews to ensure Medicaid, HHSC, DSHS, and internal standards are met.
  • Train and support staff in proper documentation practices and provide feedback to correct deficiencies.
  • Partner with the Director of Clinical Services on internal audit preparation and corrective action plans.
  • Maintain familiarity with all applicable regulations, Medicaid billing requirements, and HIPAA guidelines.

Client Engagement & Program Outcomes

  • Track attendance, engagement, and retention metrics for all IOP clients.
  • Work with staff to address barriers to attendance and develop re-engagement strategies.
  • Ensure outcome measures are tracked consistently used to guide service adjustments.
  • Coordinate care planning and discharge processes to support smooth transitions and successful recovery outcomes.
  • Collaborate with the QA or data teams to analyze trends and improve overall service effectiveness.

Requirements

Required

  • Current licensure in Texas as an LPC, LMSW, or other QMHP.
  • Minimum 2 years of experience in direct service within SUD treatment or IOP services
  • Minimum 1 year of program coordination or supervisory experience
  • Strong knowledge of HHSC and DSHS standards for SUD treatment, Medicaid billing, and electronic health record systems
  • Excellent time management, organizational, and communication skills

Preferred

  • Bilingual in English and Spanish
  • Experience with trauma-informed care and adolescent-specific programming
  • Familiarity with Joint Commission accreditation standards
Posted 2025-12-24

Recommended Jobs

Commercial & Land Advisor - Surface

Exxon Mobil
Midland, TX

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies,…

View Details
Posted 2025-12-20

Weld Line Inspector

NOV
Navasota, TX

JOB DESCRIPTION Primary Responsibilities Ensure weld quality and dimensional accuracy using approved NDE (non-destructive examination) methods. Communicate inspection findings clearly t…

View Details
Posted 2026-01-01

Senior Manager - Marketing Analytics

Dallas, TX

SUMMARY Everest client is adding a Sr. Manager Digital Marketing Analytics who speaks the language of both Finance and Marketing to provide ongoing support and informational assessments, including m…

View Details
Posted 2025-12-24

Sr. Instructional Designers - Hybrid

Thinkfind Corporation
Fort Worth, TX

Sr. Instructional Designer Exciting, HYBRID contract opportunity for one of our innovative clients as a Senior Instructional Designer: You will develop training, train-the-trainer materials and…

View Details
Posted 2026-01-06

Administrative Assistant - Tier 1

World Pediatric Dental
San Antonio, TX

Administrative Assistant - Tier 1

View Details
Posted 2025-12-18

Assistant Program Director - Early Childhood (Part-Time)

Eya's House Preschool
Cedar Hill, TX

Summary Join Our Family at Eya's House Preschool! Eya's House Preschool is seeking a warm, dedicated, and dynamic Assistant Director to join our family-oriented team! Our licensed childcare ce…

View Details
Posted 2025-12-30

Traveling Electronic Security Systems Site Lead

Evergreen Fire and Security
San Antonio, TX

Who We Are  Evergreen Fire and Security (EFS) is a recognized leader in the life safety and security solutions industry.  We are entrusted by the Federal Government and commercial customers to prot…

View Details
Posted 2026-01-09

Electrical Sales Intern Houston- Summer 2026

ABB
Houston, TX

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen.…

View Details
Posted 2025-11-16

Window Packer

SGS Consulting
Texas

Job Responsibilities: ~ Record product/item information on specified forms, jobs, and records. ~ Load/pack materials and products into package boxes/containers. ~ Assemble, line, and pad carton…

View Details
Posted 2025-11-14

Italian Teacher needed ASAP- ID: 1091550

Language Trainers
Austin, TX

Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of towns and cities across the world. Students are either in-company …

View Details
Posted 2026-01-12