Quality Engineer

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

A Quality Engineer is responsible for leading and managing the quality assurance of products and applications. The Quality Engineer plays a crucial role in designing and implementing test plans to improve the usability of technology. This role ensures that software is tested to meet all functional/non-functional requirements, defining manual tests, and executing test suites. Candidates for this role should be able to understand complex system flows and implement end to end testing across multiple applications. Candidates for this role must be able to collaborate well with technical teams and partner teams to understand and analyze the different use cases.

Key responsibilities:
· Leads test planning for complex features that span across Identity and Authentication Services.
· Works on projects of moderate to high complexity that requires in-depth knowledge across multiple technical areas.
· Participate in all aspects of testing, including functional, system, integration, regression, load/performance, and web-services.
· Write complex test plans with detailed test cases for successful execution.
· Creates and optimizes test processes including defect management and reporting
· Strong expertise in reproducing, analyzing, and finding the root cause for the identified issues.
· Creates a test strategy across the application stack (UI, API, and Backend, etc.)
· Ensures adherence with Enterprise Risk and Change Management standards
· Identify and develop ways to improve the quality, capability, and efficiency of testing processes. Drive testing efforts for multiple teams.
· Coordinate with the developers, and technical teams to understand and analyze the requirements.
· Provide Test Sign off to senior leadership, business, stakeholders, and all tech teams.
· Perform requirement analysis, documentation, quality assurance and end to end testing for each deliverable.
· Handle defect triage calls to resolve issues identified in different testing.
· Work closely with technical teams to identify business needs, define projects, develop requirements, and manage development efforts to completion.
· Develop automated test cases using SOAP UI for webservice.
· Prepare any Risk Mitigation plans if in case any delays are foreseen.

Required Skills:
· Knowledge of various software testing methods and QA methodologies.
· Ability to create good working relationships, a good team player, contributing ideas and putting team objectives first.
· Strong Documentation skills, including test cases, plans/specifications, definition of done, acceptance criteria and test results.
· Analytical skills and ability to execute within tight timeframes with limited direction from technical teams.
· Ability to connect dots and articulate clear and concise status at the right level of detail for the audience
· Ability to identify and mitigate Risk in the existing process
· Familiarity with infrastructure and software technology, and adept at quickly learning technical concepts
· Thorough knowledge of QA strategy, process, and bug tracking tools.

Desired Skills:
· Familiarity with Bank of America Technology environment, specifically Enterprise Change Management guidelines for testing.
· Experience with test automation tools and logging tools like Splunk, Dynatrace.
· Experience with end-to-end feature testing across a suite of complex applications.
· Experience with scripting and database technologies.
· Experience with Octane
· Knowledge in Identity and/or Authentication area.

Skills:

• Analytical Thinking

• Business Acumen

• Influence

• Technical Strategy Development

• Test Engineering

• Automation

• Collaboration

• Solution Delivery Process

• Solution Design

• Stakeholder Management

• Agile Practices

• Application Development

• Architecture

• DevOps Practices

• User Experience Design

Shift:

1st shift (United States of America)

Hours Per Week:

40