Quality Coordinator

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America.

Summary

As a member of the plant management team, the Quality Coordinator is responsible for supervising the quality control laboratory and development of the quality technicians. The incumbent works in collaboration with the Site Quality Manager and Plant Management Team to address and solve quality issues as needed. The incumbent must also support compliance with corporate quality policies and business objectives to ensure that we manufacture products of superior value. The Quality Coordinator reports to the Site Quality Manager.

What You’ll Do:

As a working Leader performing QC Tech Tasks, The Quality Coordinator supervises and assists laboratory technicians to ensure quality assurance and quality control of final product and the development of technicians by: (40%)

• Supporting the collection and checking the Certificate of Analysis (COA) and testing critical properties of incoming raw materials including but not limited to silica, cement, pulp etc. to ensure materials meet the Company’s specifications.
• Testing intermediate process streams (testing during the manufacturing process) to ensure that the process is in control and will result in consistent finished products.
• Using mechanical testing techniques including: Two-point bending test, tensile strength test and visual inspections of the surface quality of outgoing product to test quality of the products.
• Maintaining and complying with the Company’s quality standards, third-party quality agencies such as Intertech Test Services (ITS) and international standards such as the British Board of Agreement (BBA).
• Filing quality records, maintaining Excel or Access databases to capture previously stated testing data, and acting as a custodian of tests, raw materials, and product specification manuals.
• Assisting in coaching our technicians to ensure consistent performance.
• Assisting in providing internal and external technical training in statistical process control, quality specifications, quality systems, and customer expectations.
• Supporting Site Quality Manager in monitoring lab equipment functionality, maintenance, and calibrations are maintained for compliance and conformance.

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What You’ll Bring:

• Demonstrated and applied knowledge of statistical process control.
• Demonstrated advanced skills with the standard features of various personal computer word processing and spreadsheet software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, PhotoShop, Minitab, JMP, Statistical and other proprietary software).
• Demonstrated and applied knowledge of troubleshooting quality issues.
• Demonstrated and apply knowledge of root cause analysis and proven ability to develop and implement effective corrective actions for issues as needed.
• Ability to understand, comply with, and communicate the Company’s quality policy.
• Ability to assist with quality-related training as needed, such as how to perform product audits.
• Ability to coach personnel on how to thoroughly investigate process upsets and development of effective corrective action recommendations.
• Ability to manage the flow of all required reports and documentation.
• Ability to thrive in a fast-paced environment and deliver sustainable and superior results.
• Knowledge of paper formation process (preferred).
• Knowledge of industrial priming or painting processes (preferred).

What You’ll Receive:

James Hardie offers a highly competitive benefits package includingcomprehensive health coverage, retirement savings options, paid time off, and additional perks designed to support your overall well-being and work-life balance.

What You’ll Receive:

At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.

• Comprehensive low-cost co-pay Health Insurance; medical, dental, prescription, and vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
• 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
• Paid holidays, paid vacation including Jury Duty and bereavement leave
• Wellness Program
• Employee Assistance Program
• Parental Leave
• Community Involvement & Sustainable Solutions - Community Involvement & Sustainable Solutions
• And more Click here to learn more about our benefits

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

Apply now and come “home” to Hardie!