Bilingual Administrative Insurance Support Agent

Do you have 1 year of RECENT Customer Service experience? Are you fluent in English and Spanish? Can you start on 10/5/2026? Completely comfortable with $21-$26/hr PLUS benefits??? This could be the perfect opportunity for you! Note: Must have 1 year of RECENT customer service experience ! Pay: $21-$26/hr PLUS benefits! This position is onsite in Westlake, TX Start date: 10/5/2026! Basic Qualifications

• High school diploma or equivalent.

• attention to detail and written communication skills.

• Eligibility to work in the United States.

Preferred Qualifications

• written communication skills.

• Ability to stay focused and adapt in a fast-paced environment.

• Demonstrated accountability and follow-through.

• Eagerness to learn and grow from feedback.

• Prior experience in customer service, insurance, or financial services.

• Familiarity with home and auto insurance products.

salary: $43,680 - $54,080 per year
shift: First
work hours: 10 AM - 7 PM
education: High School

Responsibilities

Key Responsibilities

• Deliver warm, professional support via email.

• Identify and document key case details, resolving or redirecting issues efficiently.

• Maintain accurate records and follow through on client needs.

• Collaborate with internal teams to ensure seamless client service.

• Unwavering delivery of meeting or exceeding defined accuracy and turnaround benchmarks, ensuring casework is completed with precision and speed in alignment with service-level expectations.

• Placing the client first in all interactions – obsession with client experience.

The essential functions of this role include:

• working in a smoke free environment

Skills

• RECENT Customer Service Exp. (1 year of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.