Microsoft 365 Engineer

We are seeking a skilled and experienced Microsoft 365 Engineer to support our clients through the design, implementation, and optimization of Microsoft 365 services. The ideal candidate will have a strong background in working as a consultant or within a Managed Service Provider (MSP) environment, with proven success in delivering secure, scalable solutions aligned with the Microsoft Zero Trust framework.

Key Responsibilities

• Lead Microsoft 365 implementations, migrations, and modernization efforts.
• Assess customer environments and design secure, Zero Trust–aligned M365 architectures.
• Deploy and support services including Exchange Online, SharePoint Online, Teams, Intune, Defender, Entra ID, and Purview.
• Manage identity and access controls (CA Policy, MFA, RBAC, hybrid identity).
• Monitor and administer M365 using security, compliance, and admin centers.
• Conduct and implement Microsoft 365 governance frameworks.
• Partner with security/infrastructure teams to integrate M365 with cloud and on-prem systems.
• Track roadmap changes and communicate impacts and recommendations.
• Provide documentation, training, and technical support.
• Maintain work items and delivery status in Azure DevOps.
• Ensure environments remain secure, compliant, and aligned with best practices.
• Document cloud architectures, processes, and procedures.
• Respond to incidents and support requests.
• Identify opportunities to adopt new services and improve productivity.
• Participate in training and knowledge-sharing activities.
• Maintain =85% billable utilization.

Requirements

Required Skills and Qualifications

• 3+ years supporting Microsoft 365 in consulting or MSP environments.
• Strong expertise in M365 architecture, security, compliance, and automation.
• Experience implementing Zero Trust–aligned security and governance controls.
• Solid understanding of identity and security features in Microsoft Entra ID.
• Knowledge of M365 licensing and tenant-level configuration.
• Excellent communication, customer engagement, and documentation skills.
• Strong problem-solving and project management capabilities.
• Proficiency with PowerShell scripting and automation.
• Familiarity with Defender for Cloud Apps, Microsoft Sentinel, and Purview DLP.
• Microsoft certifications preferred (e.g., SC-300, MD-102).
  

Soft Skills and Behavioral Competencies

• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving aptitude.
• Adaptability to rapidly changing technologies and business requirements.
• Proactive in identifying risks, issues, and opportunities for improvement.
• Collaborative attitude and ability to work independently and in a team setting.
• Commitment to continuous learning and professional development.

Benefits

• Opportunity to work on cutting-edge cloud projects and deliver meaningful digital transformation.
• Collaborative environment that values innovation, agility, and professional growth.
• Access to training, certification programs, and industry events.
• Competitive compensation package with comprehensive benefits.