Systems Analyst 1
- Performs day-to-day tasks associated with the operation of varied systems according to best practices and defined standards, including regular maintenance, configuration, installation and testing of systems and associated software.
- Performs initial troubleshooting and diagnosis of IT support tickets and resolves or escalates as appropriate.
- Gathers and documents business and functional requirements, documents business procedures and software environment to ensure that system requirements continue to support business needs; maintains accurate and up-to-date documentation.
- Facilitates and supports the integration of a wide variety of business and technical systems, that may include but are not limited to, ERP Systems, MS SharePoint both on premise and O365, CMMS systems, Timekeeping, MS SQL Server, Business Intelligence (BI) tools, and other business applications as adopted by the SJRA.
- Works directly with external technology vendors to manage internal software deployment, version releases and support issues.
- Acts as a technical liaison between computer systems users, vendors, and the IT Department.
- Provides systems-related project management support for departments and divisions of the River Authority.
- Designs, develops, and deploys custom solutions using Microsoft Power Apps with an emphasis on Power BI for data visualization, analysis, and reporting.
- Collaborates with business stakeholders to gather requirements, identify opportunities, and deliver innovative solutions leveraging Power Apps and other Microsoft technologies.
- Manages, maintains, and enhances SharePoint Online solutions to streamline workflows, manage documents, and integrate with other enterprise tools.
- Develops and maintains custom workflows that align with the enterprises's strategic goals, using Microsoft Power Platform and Visual Studio.
- Leverages Dynamics 365 Finance & Operations (D365 F&O) to provide solutions and integrate with Power Apps.
- Assists in the optimization of enterprise asset management solutions, leveraging technology to streamline processes and improve operational efficiency.
- This position is classified as secondary essential personnel. The individual holding this position will be required to work as required in (1) preparation for an emergency event and/or (2) during recovery from an emergency event as directed by their direct supervisor, Department/Division Manager, the appropriate Senior Level Manager, or the General Manager.
- Health
- Dental
- Vision
- Life insurance
- Tuition assistance
- Paid Time Off
- Retirement Savings Plan in which SJRA contributes 8% automatically and matches up to an additional 4% of the employee's contribution.
- Bachelor’s degree in related field is preferred.
- At least 8 years of combined education and experience is required.
- Experience in Enterprise Solutions, Power Apps, & Database Management.
- Strong hands-on experience with Microsoft Power Apps, Power BI, and SharePoint Online.
- Familiarity with Dynamics 365 Finance & Operations (D365 F&O)
- Experience in Enterprise Asset Management preferred.
- Experience with SQL Server and database management.
- Knowledge of the Software Development Life Cycle (SDLC), including requirements gathering, development, testing, deployment, and maintenance.
- Experience in JavaScript, X++, HTML, and XML programming languages.
- Visual Studio and Microsoft Power Tools (e.g. Power Automate, Power Apps Studio, Power Query).
- Experience with custom application development and workflow automation the Microsoft Power Platform.
- Experience in Microsoft Fabric and Cloud Systems is preferred.
- Microsoft certifications are preferred.
- Texas Driver's License with Insurable driving record Required.
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