Continuous Improvement Specialist
- Support the execution of the continuous improvement (CI) roadmap by identifying, analyzing, and implementing targeted process improvements within distribution operations.
- Use data analysis, value stream mapping, and stakeholder feedback to uncover opportunities that enhance productivity, cost control, and quality.
- Participate in and occasionally lead cross-functional CI projects (e.g., automation, process reengineering, layout optimization), from idea generation through benefit realization.
- Assist in the facilitation of Kaizen events, rapid improvement workshops, and Lean initiatives, including preparation of materials, data collection, and documentation of outcomes.
- Collaborate with operations, engineering, and supply chain teams to standardize best practices and drive adoption of CI tools and methodologies.
- Develop and maintain process documentation, standard operating procedures (SOPs), and training materials to support sustainable improvements.
- Track and report on key performance indicators (KPIs) such as order accuracy, cycle time, cost per order, and customer satisfaction.
- Support change management efforts by assisting with communication plans, training sessions, and post-implementation reviews.
- Contribute to a culture of continuous improvement by sharing insights, coaching peers, and promoting operational excellence across the distribution network.
- Bachelor’s degree in Engineering, Supply Chain, Operations, or related field.
- 3+ years of experience in process improvement, operations, or logistics within a distribution, supply chain, or manufacturing environment.
- Lean Six Sigma Green Belt (or higher) certification preferred.
- Experience supporting or leading CI projects with measurable results in cost, quality, or service.
- Proficient in MS Office (Excel, Word, PowerPoint); experience with data visualization tools (Power BI, Tableau) is a plus.
- Strong analytical, problem-solving, and organizational skills; detail-oriented and able to manage multiple priorities.
- Excellent communication and interpersonal skills; able to collaborate effectively with cross-functional teams.
- Experience with warehouse management systems (WMS) and automation technologies is a plus.
- Experience in a global, matrixed organization.
- Familiarity with HP’s products, distribution models, or technology sector best practices.
- Formal training in change management or project management (e.g., Prosci, PMP).
- Experience with process documentation and SOP development.
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
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