Assistant Manager
Job Description
Job Description
Essential Job Functions
- In the absence of the Store Manager, called upon to assume complete responsibility for all phases of store operations.
- Looks for areas where improvements in service may be required; implements processes, procedures and/or changes to address these issues.
- Direct and motivate employees to attain personal sales goals weekly
- Hold staff accountable for meeting customer service and sales goals
- Provide a fun, full-service shopping experience to customers
- Stay informed of current marketing and grocery trends
- Responsible for proper backroom inventory levels, prepares, maintains and tracks records to calculate gross monthly profits according to company guidelines.
- Assists the Store Manager with health, safety and sanitation issues in order to maintain a safe and clean work environment for employees and customers to ensure compliance with all OSHA requirements, other governmental regulations and company standards.
- Ensures compliance with legal requirements and company policies and procedures.
- Forecasts, schedules, and monitors labor to be consistent with store sales and productivity guidelines and wage budgets; creates action plan to address cost control issues.
- Directs, oversees, and evaluates the training of all perishable department employees to reduce and control turnover, promote more efficient operations and to provide better control over labor costs.
- Responsible for dealing with emergencies, crises, and any problems that arise during the day in the store.
- Maintains effective contact with team members at all levels in the organization involved in store operations (i.e., Warehouse, supervisor, Merchandising, etc.).
- Responsible for ensuring dates on merchandise, such as dairy products, meats, and baked goods, are checked and expired food pulled off the shelves on a regular basis pursuant to El Rio Grande procedures.
- Ensures the specials and items advertised in fliers are on the shelves.
Requirements & Skills:
Team Leadership
- People Management
- Conflict Management
- Retail Associate Training and Development
- Communication
- Results Oriented
- Decision Making
- Flexibility and Leading Change
- Customer Oriented
- Food Safety Certification.
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