Group Sales Manager

Hotel Indigo Dallas Downtown is looking for a highly motivated Group Sales Manager. This position is responsible for generating new business and maintaining existing clients/accounts. Benefits:

• Health, dental and vision insurance
• Company paid Life insurance
• Company paid Short-term and Long-term insurance
• Company paid Accident and Hospital Indemnity insurance
• Paid Time Off
• 401K plan with company match
• Hotel room discounts
• Paid holidays
• Early access to earned wages

Pay Range: $50,000 - $55,000 Group Sales Manager Primary Responsibilities:

• Accountable for achieving business revenue goals and established Personal Performance Expectations and activity goals. Solicit and prospect new and existing accounts while developing and maintaining excellent client relationships. Responsible for selling/coordinating/detailing guestrooms, meeting space and food and beverage service at assigned hotel.
• Revenue Maximization: Responsible for effectively managing revenue by utilizing market industry data and knowledge to secure appropriate business to maximize hotel profitability.
• Technical Acumen: Responsible for utilizing sales tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in automated Sales and Catering system on a daily basis. Utilizes sales tools such as STAR® report, reader boards and other market intelligence to drive business.
• Guest Service: Responsible for client satisfaction by ensuring the clients’ needs and concerns are responded to in a courteous and timely manner. Ensures effective communication of client needs from sales to appropriate operational departments. Provides follow-up calls and correspondence to clients to encourage repeat business/customer referrals.
• Ensures all company, brand, and department specific training requirements are met. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment.
• Self/Workload Management: Responsible for effective self/workload management. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Must be flexible in work schedule to include weekends and holidays as needed.
• Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per brand, local, state and federal regulations. Follows all procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.

Requirements:

• High school diploma required. College degree or equivalent experience preferred.
• Prior Hotel Experience REQUIRED. 2-3 years of Hotel Sales Manager experience preferred.
• Ability to work flexible hours if needed.

Skills and Qualities:

• Excellent oral and written communication skills
• Ability to create and give professional sales presentations to small or large groups of clients
• Expertise in all aspects of the sales process
• Ability to work in a fast paced environment as well as flexibility to work during evenings/weekends as needed
• Knowledge of all styles of meeting room setup, typical equipment involved and proper handling of such
• Ability to manage multiple projects and work effectively under time and resource constraints
• Ability to be a clear thinker, analyze and resolve problems, exercising good judgment.
• Ability to ensure confidentiality of client, guest and hotel information
• Familiarity with cost controls
• Superior guest relations skills
• Excellent computer skills

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.