CPS PA Admin Asst II

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CPS PA Admin Asst II

Date: May 23, 2025 Location: AUSTIN, TX WHY WORK FOR DFPS? The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. Functional Title: CPS PA Admin Asst II Job Title: CPS PA Admin Asst II Agency: Dept of Family & Protectve Svc Department: Region 7 INV Dir Del - Other Posting Number: 5868 Closing Date: 06/06/2025 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-A-11 Salary Range: $2,694.33$3,946.25 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 1340 AIRPORT COMMERCE DR BLDG 5, STE 525 Other Locations: MOS Codes: 42A, 42B, 42H, 70F, 420A, 120, 003759, 3320, SEI11, YNS, YN, 0111 Brief : This position provides administrative support or technical program assistance work to the Program Administrator and other managerial staff. Work involves disseminating information, maintaining filing systems, and performing internal administrative support work. May train others. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. This position interacts routinely with DFPS staff including program administrators, program directors, supervisors, the regional director, representatives from various organizations and the general public. Essential Job Functions: Filing, control of secure and confidential records, basic operations in administration of CPS business including SPARC completion, purchasing of business materials, tracking time and leave, coordinating efforts among all techs so that the program is efficient in our processes. answering phone at desk, responding to inquiries, taking messages, Prepares, edits, types, and distributes various types of print and electronic correspondence, reports, forms, and records. Produces documents from written and dictated material. Assists in compiling, entering, and analyzing data for reports. Reviews, prioritizes, and processes incoming and outgoing agency print and electronic correspondence. Schedules agency staff travel and processes required travel documentation. Coordinates and maintains systems for inquiries. Develops and maintains filing and record keeping systems, including electronic files and distribution lists. Coordinates meetings, produces agenda items, and distributes meeting notes. Handles inquiries by phone, providing general information or referring callers as needed. Provides support and reports to the Child Protective Services Program Administrator. Coordinates and schedules meetings, conferences, trainings, and seminars. Handles registration, produces and distributes agenda items and materials, and records and distributes meeting notes. Performs other duties as assigned and required to maintain CPS program activities. Promotes, monitors and ensures that respect is demonstrated for cultural diversity. Attends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities:

• Knowledge of office practices and administrative procedures.

• Skill in establishing and maintaining effective working relationships.

• Skill in effective verbal and written communication.

• Skill in working in an office supporting several staff members.

• Skill in using a personal computer and various Microsoft software packages.

• Ability to interact with all levels of staff.

• Ability to work independently in a fast-paced environment.

• Ability to effectively handle multiple assignments in a dynamic environment.

Registrations, Licensure Requirements or Certifications: None required. Initial Screening Criteria:

• Graduation from high school or equivalent

• Three years full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience. Acceptable Substitutions:

• Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience

Additional Information: N/A

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Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's s, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - s. You may also contact the DFPS Military Liaison at [email protected] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver's record check.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Nearest Major Market: Austin